Lens control error

[Anubhab ghosh]

 I brought this camera about 4 days a go, Nd suddenly I got this, this error yesterday. This was a bad experience after buying a new Fujifilm...😒

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Edited January 21, 2019 by Anubhab ghosh
Typing mistake

[CDBC]

Might help if you told us what lens you had attached. At a guess, this will be a contact issue between the contacts between the lens and the body, but that's only a guess.

[Anubhab ghosh]

I have 18-55 f2.8

[yukosteel]

I'd try to factory reset camera, and re-connect lens after that. Also some new cameras may have still old firmware, it's good idea to dowload latest firmware versions from Fuji site and install. The issue definitely looks like camera fails to recognize the lens, so I'd try to update camera firmware first and see if that helps.

[bergat]

Update the firmware lens too

 

[Anubhab ghosh]

But how can I update the lens ?

[Anubhab ghosh]

It's didn't work I have done the firmware update just now....

[dr bob]

Try to clean the metall contacts of the lens with isopropyl alcohol, with a little sweep ( wattenstokje in het Nederlands ).

about the “little sweep “ i am a dutch Guy and i dont know how to call it in english. 

It did Work with my lens. 

 

Greetings and succes.

 

dr bob. 

[yukosteel]

The last thing I'd try is to carefully clean contacts on lens.

Indeed it's very bad experience. All numerous Fuji cameras/lens I purchased new or used worked flawlessly. It's strange to see lens fails after just 4 days of use.

Typically if there are any defects in electronics/mechanics it unveils during first couple weeks of use.

I'd return camera to seller to deal with issue, or alternatively just send lens to Fuji Service for investigation and repair.

[yukosteel]

There is one more thing come to my mind. Please double check that lens is completely attached and lens lock button clicks at the end of attaching and turning lens clockwise.