X-T2 Freezes

[paulcory]

Anyone else having issues with their X-T2 randomly freezing? I have had this happen three times in the past few days. Shooting in continuous low, and either turn the camera off, or stop shooting to check an image, and it locks up solid and I have to remove the battery to get it up and running again.

 

 

[Mike G]

Paul, I have just tried that and my camera didn't freeze!

[NWPhoto]

Are you using X-T1 battery inside body? I have seen reviews where this causes freezes when using as you described. If so, I'd recommend using the X-T2 battery in body. I've been using the X-T2 battery in body, and X-T1 batteries in grip with no issues. But I've got 4 X-T2 batteries on the way.

[Tom H.]

Are you using X-T1 battery inside body? I have seen reviews where this causes freezes when using as you described. If so, I'd recommend using the X-T2 battery in body. I've been using the X-T2 battery in body, and X-T1 batteries in grip with no issues. But I've got 4 X-T2 batteries on the way.

I've used my old batteries from the X-T1 and Wasabi clones as well. All without issues.

[Mike G]

NWPhoto, you are reading the wrong reviews, how about naming and shaming?

[pete1959]

_{You may have a card issue.}

 

_{If the camera is "stuck writing to card" ...the light flashing...that is an indicator of a bad card, or a bad camera for that matter...or who knows?}

 

_{I'm not certain that the camera freezing, which there are occasional reports of around the net, can be traced to the battery specifically...I use both batteries without issue.}

 

_{Most folks do it seems.}

 

_{Batteries get dropped and damaged...batteries go bad....there are all sorts of reasons.}

 

_{My 2 cents.}

[NWPhoto]

I simply shared some information that might be helpful to know. I have no idea if what I saw in some reviews is accurate or not, just something to bear in mind, especially since it's always a good idea to try simple and inexpensive solutions first.

 

The one review that stuck in my mind is one who does numerous, ongoing Fuji reviews on YouTube. He was very clear about the fact that once he stopped using the T1 battery in body, and used the T2 OEM, the freezing issues during continuous shooting subsided. He didn't spend a lot of time on the issue, just made the point, his recommended solution based on his experience, and moved on to other stuff. This may be an issue, and there may be other causes for this to occur that haven't been determined as yet.

 

I too wonder about the card issue. In Leica forums we had discussed which cards were recommended as reliable, and it came down to Sandisk ExtremePro. I purchased SanDisk 64GB ExtremePRO UHS II SDXC Memory Card, 280MB/s, U3.

 

Hope you figure it out and can enjoy the new shooter.

[Mike G]

NWPhoto, it was not to have a go at you, but those irritating so called "you tube" experts who spout a lot but know very little! In the short time I've had my X-T2 and used both types of battery, which are essentially the same thing, without any trouble. My understanding is that the original 126 batteries created heat when under heavy drain caused by using the video function, so the internal battery circuits have been rearranged/rewired to lessen the heat build up, as far as I can ascertain.

 

Would Fuji really not warn their customers of potential problems with their batteries, I don't think so!

 

As to SD cards I only use Sandisk or Lexar as I don't trust other makes! I also only buy the fastest that I can afford!

 

Regards Mike

Edited September 28, 2016 by Mike G

[paulcory]

Are you using X-T1 battery inside body? I have seen reviews where this causes freezes when using as you described. If so, I'd recommend using the X-T2 battery in body. I've been using the X-T2 battery in body, and X-T1 batteries in grip with no issues. But I've got 4 X-T2 batteries on the way.

 

 

I have had freezes using the X-T2 battery in the body, alone, and with the battery grip attached. I have also had freezes with using an X-T1 fuji branded battery in the camera.

 

Freezes have been happening with really high write speed cards in slot 1: Lexar 2000x and Transcend UHS-II (180MB/sec write), and Lexar 1000x cards in slot 2, recording RAW (slot 1) + Fine JPEG (slot 2). I have not tried with using the ultra high speed cards in both slots - will have to test. In limited use with the 1000x cards in both slots, I haven't had a freeze, but the sample size is too low to make a conclusion.

 

Freezes have also just started happening mid shoot sequence. Annoying.

[NWPhoto]

yep yep, I know. 

[Tom H.]

I have SanDisk UHS II 64gb cards and so far, no freezes. It's odd that SanDisk cards are specifically mentioned in the manual as being tested on the camera.

[Aswald]

Yep, Fujifilm recommends Sandisk cards. I use both Sandisk and Lexar. So far no issues.....touch wood.

[Jenny Tremlett]

This happened to me on Thursday shooting wildlife.  The viewfinder froze 3 times during the course of the day.  Each time, turning the camera on and off did nothing and all other buttons were unresponsive.  The only solution was to pop out the battery.

 

I had the grip on - all 3 batteries were the new 's' version.  The SD card was a Sandisk Extreme Pro 280mb/s one and I was shooting with shutter priority, zone focus, CL set at 5fps and AF-C - I was switching between the different A-FC modes experimenting, so I can't say what I was on at the times that it happened.  The lens was the 100-400mm.

 

Each time the viewfinder froze I noticed the image appeared to be a little overexposed.

 

There are a couple of threads over on DPR which say the same thing.  Apparently Fuji are aware of the problem, so hopefully a fix is on the way.

 

I was shooting at the weekend without the grip and a different lens - 18-135mm.  I wasn't shooting as extensively and only did a little AF-C, but there were no issues.

[Gennadiy Snopkov]

Had the same with battery from pack of my X-T2 and SanDisk Pro too several times of 2 first days (((( Also, I don't like too huge tint on screen in compare to EVF and my X-T1, so sent my copy to shop back.

[val75]

Unfortunately, I must report that today I started experiencing these freezes... I had the X-T2 for a couple of weeks and never had any issues until now.

 

The issue started happening when I set the camera in bracketing mode with auto-ISO. I noticed the screen going very bright with and then the camera becomes unresponsive. Switched back to single shot and 200 ISO, but that didn't make any difference. The only way to "defrost" the camera is to pop the battery out, as others have reported.

 

I'm using 16GB Lexar 1000x UHS-II cards in both slots. I formatted both of them, for good measure, but the camera still freezes. I will try different cards and see if that's the root cause of the problem.

 

If by any chance I find a fix for this problem, I will report back. If it continues, I will contact Fuji and see what they have to say.

 

Regards,

 

Val

[val75]

Just a quick interim report. I've done some testing and shot about 400 images, uncompressed raw. I used a variety of setting, such as:

• CH at 8 fps, bracketing, tracking, single shot
• auto and manual ISO settings.
• using one card only or two, recording on both slots simultaneously

I'm happy to say I had no camera freeze whatsoever. I'm both pleased and befuddled... I don't know why it froze before, but it seems to back to normal now.

 

I will do more testing and keep you posted.

 

Val

 

ps: What's also very impressive (at least for me) is that the battery is at 60% of charge after some many shots!

[Puma Cat]

Hey guys, just thought you should know that there a number of folks on other forums also reporting freezes with the X-T2 as well. There are too many that are reproducible and in too many owners to just be an operational error by an owner.

 

Here's another key point: your camera may not exhibit this issue. Just because yours does not, does not mean that other owners are not experiencing this problem. I work as a Six Sigma quality professional, and I know that 1) there are NO defect-free manufacturing processes, none. All manufacturing processes produce some proportion of defects. Also, proportion is the key word here. Defective products are not an all-or-nothing situation. This is a concept many folks have trouble understanding. In the vast majority of cases, there is a small, but real proportion of products that are defective. So, if you are not seeing this problem, congratulations, you have a good camera, but this does not mean that others are not having problems with a defective camera. 

 

I don't know if this is hardware issue or not, but if other folks start posting problems here, I encourage you all to not dismiss these comments as "one-offs" or errors of operation by owners, and to listen openly to what folks are saying. One of the folks I have been corresponding with in another Fuji X forum called Fuji today and they acknowledged they have heard of problems with the cameras freezing up. Here is a link to blog also reporting this with X-T2s: https://www.iamthejeff.com/post/34/fuji-x-t2-firmware-problems#comment435

 

If you ARE having problems, I encourage you to accurately capture your Camera settings and configuration, the use scenario where the failure mode occurred, and data (e.g .a photograph or video of the failure mode), and most importantly, CONTACT Fujifilm. This won't get fixed if folks don't report it. 

 

I am also seeing reports of X-T2s overexposing, and I am seeing some of these issues as well. I plan to do some controlled experiments alongside my X-T1 tomorrow. 

Edited September 24, 2016 by Puma Cat

[Peterm69uk]

Hi all, new to the forums, Ive been posting for a few years over at DPreview.

 

I'm experiencing freezing and card errors, it's intermittent and frustrating.

 

Errors are always to slot 1, never slot 2 and errors include 'Cannot Initialize Card' I've swapped cards over from slot 1 to 2 and errors still occur in slot 1.

 

Here's my setup details, would like to know others to see if I can eliminate the problem.

 

2 x Lexar 32GB UHS-ll x2000 cards

Set up to save Raw to slot 1, JPG to slot 2

Non-Boost mode

 

Hopefully it's a firmware fix and not hardware.

 

Pete

[Puma Cat]

Hi all, new to the forums, Ive been posting for a few years over at DPreview.

 

I'm experiencing freezing and card errors, it's intermittent and frustrating.

 

Errors are always to slot 1, never slot 2 and errors include 'Cannot Initialize Card' I've swapped cards over from slot 1 to 2 and errors still occur in slot 1.

 

Here's my setup details, would like to know others to see if I can eliminate the problem.

 

2 x Lexar 32GB UHS-ll x2000 cards

Set up to save Raw to slot 1, JPG to slot 2

Non-Boost mode

 

Hopefully it's a firmware fix and not hardware.

 

Pete

 

 

Pete, are you seeing freezes in AF-C shooting many frames at a time (high-speed continuous AF) or also just single shots. Please list how you are using the camera as well in detail. I have one of these exact same Lexar cards as well as a Sandisk and can see if I can reproduce your failure mode. But I need to know exactly how you were using the camera when this occured. Reason I ask is the one of the Canon bodies had a similar issue with Lexar cards as well. 

[Peterm69uk]

Pete, are you seeing freezes in AF-C shooting many frames at a time (high-speed continuous AF) or also just single shots. Please list how you are using the camera as well in detail. I have one of these exact same Lexar cards as well as a Sandisk and can see if I can reproduce your failure mode. But I need to know exactly how you were using the camera when this occured. Reason I ask is the one of the Canon bodies had a similar issue with Lexar cards as well. 

 

 

The errors/freezes were in AF-S single point mode, I think it happened once while testing out AF-C in Zone mode but I've just returned from an outing, shot in AF-C, CL, a few bursts and not one error reared its ugly head 

[Puma Cat]

The errors/freezes were in AF-S single point mode, I think it happened once while testing out AF-C in Zone mode but I've just returned from an outing, shot in AF-C, CL, a few bursts and not one error reared its ugly head 

 

I'm thinking this may be due to the use of Lexar cards. MIght be useful to create a poll of folks having freezes and what card mfr they are using. I've heard of a no. of other camera makes having freezes with Lexar cards, including Canon and Panasonic. 

[Peterm69uk]

I'm thinking this may be due to the use of Lexar cards. MIght be useful to create a poll of folks having freezes and what card mfr they are using. I've heard of a no. of other camera makes having freezes with Lexar cards, including Canon and Panasonic. 

 

 

From what Ive been reading on other forums it's not just Lexar but I do have the opportunity to return the Lexar cards and I'll try the SanDisk Extreme PRO 32 GB  280MB/s cards. Seeing as Raw writes to slot 1, where I'm having the problems, the increased data may be the problem.

[Puma Cat]

From what Ive been reading on other forums it's not just Lexar but I do have the opportunity to return the Lexar cards and I'll try the SanDisk Extreme PRO 32 GB  280MB/s cards. Seeing as Raw writes to slot 1, where I'm having the problems, the increased data may be the problem.

 

Peter, I've been using SanDisk 32 GB 280 MB/s SD cards with no problems. Interested to hear what you find out. I just read three articles at Thom Hogan discussing problems with the D500 had with Lexar 1000X 32 GB "UHS-II" cards. 

[Peterm69uk]

Peter, I've been using SanDisk 32 GB 280 MB/s SD cards with no problems. Interested to hear what you find out. I just read three articles at Thom Hogan discussing problems with the D500 had with Lexar 1000X 32 GB "UHS-II" cards. 

 

 

 

I held off purchasing the Sandisk cards today from Amazon as I wanted to do some more testing. Again I had no problems today until I tried to view a shot from slot one in raw straight after taking a picture. I make sure it's written to the card and press play only after the 'saving data' light has gone out, but intermittently it throws up an error.

 

On another note the JPGs are so good I'm wondering why I use Raw

 

** Just read Thom Hogans problems with Lexar cards which now has me adding the Sandisk cards back into my basket at Amazon **

Edited September 25, 2016 by Peterm69uk

[paulcory]

Update:

 

I have no freezes in the past week, since I speed matched the cards  in both slots: going to the 2000x cards in both slots seems to have eliminated the issue for me. Which is good, if annoying, because it seems a waste to have such a high speed card in the JPEG slot. Oh well.

 

For anyone collecting data, my freezes happened in the following AF Modes: Single Point, Single Shot and in 3x3 zone mode in Continuous Focus mode. In both cases, the drive setting was CL, which I have set to 5 FPS. Camera is permanently in boost mode.