Newbie User: Issue with Flash

[My Shadow]

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I am having issues with activating my flash. Highly likely I turned something on or off in the settings that is messing with me, but here's what's up. I have "Built-In Flash" turned on, but the "Flash Function Setting" shows the flash is turned off.

When I click on the "Flash Function Setting" selection, all I get is the below screen that is not modifiable. 

I would appreciate any help you could give me on resolving this! Looked all over the internet and in the instructions, but could not find anything. 

 

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[jlmphotos]

Make sure you are not using electronic shutter for starters.   Let us know.

 

[My Shadow]

14 minutes ago, jlmphotos said:

Make sure you are not using electronic shutter for starters.   Let us know.

 

I did have ES on. Turned it off. Still no luck, but I appreciate the response!

[My Shadow]

Wait, wait.. that did work! When I got to the second screen I was able to use the wheel to change the options. Thank you Jorge!!

[jlmphotos]

You are very welcome!  Anytime we can be of help...

 

[Malcolm C]

I have exactly the same problem as well described/illustrated by “My Shadow”, unfortunately the resolution suggested has not worked for me. Does anyone have other suggestions?

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[cpX]

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1 hour ago, Malcolm C said:

Does anyone have other suggestions?

Which digital camera do you use?

Did you turn off Continuous Shooting (Burst Mode)?

Edited April 9 by cpX

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[Akim]

On 1/25/2022 at 5:30 PM, My Shadow said:

I am having issues with activating my flash. Highly likely I turned something on or off in the settings that is messing with me, but here's what's up. I have "Built-In Flash" turned on, but the "Flash Function Setting" shows the flash is turned off.

When I click on the "Flash Function Setting" selection, all I get is the below screen that is not modifiable. 

I would appreciate any help you could give me on resolving this! Looked all over the internet and in the instructions, but could not find anything. 

 

I have the exact same problem on my XT 4.....how do I get the flash to activate?  I have a Good TT350f that I would like to use but cannot at the moment because of the above problem...

please help....