X-T2 No image when using Electronic Shutter

[Snsokstan]

My X-T2 has been flawless since purchase in September 2016.   I did upgrade firmware to 1.10.

 

After not using it for a month, I am now getting totally black images. The image is fine in the viewfinder with the exposure correct. A file records on the SD card, which looks to be the same byte count as usual. But the image is totally black.

 

I do get an image that looks normal on the card only when I select Mechanical Shutter.  Electronic Shutter as well as ES+MS just records a black image.

 

I downloaded another copy of firmware 1.10 and reflashed the camera.  No help.  I tried both user resets. 

 

Finally, removing the battery for 5 minutes restored the electronic shutter mode and it seems to be working right again.

 

I did speak to Fuji Support and got sent to a second level. He said this was the first such report for the X-T2.

 

Stan

[asathor]

You found a "Black Hole" in chip-programming or firmware. Send it in. The warranty should replace it if need be. I never keep server components that behave like that - if electronic shutter is a feature it needs to work.

 

I have enjoyed shooting in "silent" mode with my X-Pro2 and it would obviously be far to late to find out that it was shooting blanks after an event.