XT5 not charging

[nicholasrigg]

Hi all. For some reason my XT5 won't charge using the supplied charging cable. I've had the camera for a few months with no problems but now when I plug the cable in to charge the camera there is no response. I've already tried checking the USB Power Supply/Comm Setting and it's set to auto as default. Does anyone know what the issue may be? I've recently returned home from a trip abroad where I used the cable with an adaptor to charge the camera, but I'm not sure why that would be an issue. I also want to continue using cable charging as a source of convenience. Thanks in advance!

[BobJ]

I would suspect the cable first. Any good quality usbc to usbc cable should work.

[Blue Zurich]

If you have no problems with batteries working correctly the only two things left could be the port and the cable, as stated above that's an easy thing to ascertain.