Non zero shutter count on new camera

[Floky]

Hello,

I recently got a new x-s20 from Amazon. I checked the shutter count using XApp and it says 163. Should the shutter count be zero in a new camera? Some people say that it might be testing at the factory. Is this true?

[Olaf W.]

6 hours ago, Floky said:

this true?

Probably. 

[Floky]

Something else I noticed in my box is that there was no ac power adapter to plug in to a wall socket. From unbox videos I have seen there is one and also the manual says that it is included. Is this something new from fujifilm or did Amazon gave me a used camera sold as new? 

[Olaf W.]

It should be stated on the box if a power supply is included. It might differ from region to region.  Maybe you should contact Amazon with your concerns. 

[jerryy]

What @Olaf W. said. The U.S. retailers such as BHPhoto, Adorama, etc. have listings of what is supposed to be in the box, and they do list the wall socket adapters.

As Olaf mentions, contact Amazon, it could just be a mistake of some sort.

[Floky]

Yes will contact them, my concern is they might sold me a used camera as new ( don’t know how feasible that is), considering the fact that it also has 163 shutter count as a new camera.