Fujifilm XT5 not recording all images on SD card

[Pete Edwards]

I recently purchased a Fujifilm XT5 after owning a XT2 for many years.  I purchased new SanDisk extreme pro 256gb cards (200 mbs) and formatted them in the camera.  I was shooting in RAW only.  I took about 2000 frames and some MP4 video and they recorded on the SD card without any problem.  Without changing any settings, the camera took frames, however, these did not record any image on the SD card.  The images continue with a sequential file no and have data recorded on the SD card but when I tried to download them on my Windows computer, the frames download but there is no image visible.  Then later on the same SD card, the camera records images, which can be viewed and downloaded.

The frame is recorded on the SD card, but it cannot be viewed on the camera or on the computer.  The affected frames show as 'black' screens/images.

Any advice please?

 

 

Edited September 13, 2023 by Pete Edwards

[Greybeard]

Maybe try a different card - hopefully its a card problem and not a camera problem.

If the image can't be viewed in the camera then it can't be a computer compatibility issue.

[Pete Edwards]

Thank you. I assumed it to be a card problem, so I have taken the cards out of circulation. Wish I could recover the images, but I fear they are lost.

[Greybeard]

2 hours ago, Pete Edwards said:

Thank you. I assumed it to be a card problem, so I have taken the cards out of circulation. Wish I could recover the images, but I fear they are lost.

How big are the files? It might be possible to extract the preview jpg - it would be 13MP so better than nothing.

[Pete Edwards]

44500kb?

[abmet]

Where did you purchase the cards?  Lot of counterfeits out there. Hopefully is a card issue.

Do you get an error when trying to view in camera or on PC, or they are just black images?
I’ve seen few posts for other Fujifilm cameras with similar issue but none of the ones I saw had a resolution.  I haven’t had this happen with my X-T5 fortunately. I usually shoot RAW + JPEG with Sandisk cards but don’t have any 256 cards. Sucks to lose images. 

[BazFace]

To recover images do NOT format your SD card. Instead download card-recover or card-rescue software. Best software to use is made by the card-manufacturer. Eg Sandisk offer Rescue Pro

 

a free rescue-software is here:  https://www.ccleaner.com/recuva