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Problems to install FUJIFILM X Acquire on Macbook PRO "Cannot start FUJIFILM X Acquire. Another camera control application software is running."

Gilson

By Gilson
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Gilson Newbie

Gilson

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Greetings from Brazil!

  I have 2 questions:

   1) I get the following error when I try to install FUJIFILM X Acquire on Macbook PRO running macOs Big Sur 11.4: "Cannot start FUJIFILM X Acquire. Another camera control application software is running."

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   What can I do to be able to install?

   2) Am I going to be able to use my X-T30 to recording in 4K using "Streamlabs OBS Recording Software" after I install "FUJIFILM X Acquire"?

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jerryy Grand Master

jerryy

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Since you are using a MacBook, applications that use the on-board camera like FaceTime does while running in the background, may be getting in the way.

This may help:

https://www.howtogeek.com/682516/mac-camera-not-working-heres-how-to-fix-it/

I do not use the program you listed in your second question, so I do not have an answer for that one.

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Gilson Newbie

Gilson

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On 7/3/2021 at 3:21 PM, jerryy said:

Since you are using a MacBook, applications that use the on-board camera like FaceTime does while running in the background, may be getting in the way.

This may help:

https://www.howtogeek.com/682516/mac-camera-not-working-heres-how-to-fix-it/

I do not use the program you listed in your second question, so I do not have an answer for that one.

Thanks for your help. I tried everything on that page, even to run the command  

sudo killall VDCAssistant;sudo killall AppleCameraAssistant

and nothing worked. 

How could you guys, Mac Owners running the latest mac OS Big Sur in Intel based architecture install the "FUJIFILM X Acquire" software? Thanks.

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