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I was using X RAW studio and connected Mac to convert the RAW files in my SD card. however, some files are unable to be converted to JPG or edit the photo settings(e.g. WB, Grains). now I'm stuck and unable to edit these files. GLAD IF SOMEONE COULD HELP😭😭

The camera is on USB RAW CONV./BACKUP RESTORE, and the timer for auto shutting down is off. The battery is fully charged, and Windows recognizes the device - however, X Raw Studio says "Waiting for Camera". It does, however, read and import the RAF files from the SD Card on the PC. Any tips? I tried turning on the camera before connection, while connected, with the program closed and with the program already opened. Any tips?

Hello from New Zealand. I'm new on this forum. In fact, I'm new to Fujifilm cameras. I was lucky enough to buy a good secondhand XT3 and have been learning how to operate it. So far so good. I have one issue that has me stumped and hope this forum might have some suggestions. I have newly installed X Raw Studio on my Windows computer and connected my XT3. The computer actually confirms that my XT3 is connected. But X Raw Studio cannot read any of my raw images off the SD card. This is what I have done thus far: - The camera is set to shoot Fine + Raw; - I have set the Connection Mode to "USB Raw Conv./Backup Restore" - I have reformatted the SD card and checked it is unlocked (Sandisk Ultra 120MB type 1 / 10) - I have manually copied a Raw image from the SD card to the computer and X Raw Studio reads it fine. The only thing I haven't done is go out and buy a new SD card. But given that it hasn't had much use and that it worked fine in my Lumix camera I am holding back until I have explored any other suggestions from this forum. Looking forward to any words of wisdom from this forum. Many thanks in advance. Cor.

I've just traded-in my X-T2 for an X-H1 since I like it ergonomics and IBIS. Normally I use CaptureOne for raw processing and occasionally ON1 Photo Raw. Their 2020 edition is a big improvement for Fuji shooters. However, I wanted to revisit a raw file from my X-T2 and run it again through the in-camera raw converter using X Raw Studio. Much to my surprise, the software didn't accept my X-H1 nor my X-Pro2 to process the X-T2 raw file. It needs to connect to an X-T2 (which I don't own anymore)!! In the user manual Fujifilm states: "Please note, the RAW conversion is only compatible with a RAW file taken by the same camera model as the camera connected to the computer. For example, if the connected camera is a FUJIFILM X-T2, the RAW file must be taken by a FUJIFILM X-T2." I was stunned... Is this me doing something wrong or just incredibly bad design by Fujifilm? I fully understand that an older camera can't process newer X-Trans CMOS4/X-Processor4 files. But all of my current camera's are X-Trans CMOS3 and X-Processor Pro just like the X-T2 with which I made the photos. I would expect compatibility to be depending on the sensor/processor combination (and pref some backwards compatibility as well for my X-Pro1 files), but not on the actual precise camera type?! This makes X Raw Studio useless when you update your camera. Clearly not a great business model...