Defective shutter on X-H1?

[axlgruber]

Hi there!

 

I've received my X-H1 3 days ago...and I love it!

But I've just recognized, first, that the shutter on my X-H1 is much louder in vertical (portrait) orientation compared to landscape orientation (no matter which shutter speed). It's a more "clicky" sound. And second, when I hold the camera in landscape orientation, the shutter gets also a little bit louder with higher shutter speeds... anyone else? Is this normal?

 

Thanks,

Alex

 

[Arthur]

Here's what you want to do to set up a truly scientific test.

First let the acousticians measure sensitivity of both of your ears.

Second, you've got to measure exact distances between each of your ears and the camera shutter mechanism in both horizontal and vertical positions, as well as the angles between the ear surfaces and the direction of the vector connecting ear openings to the shutter mechanism. Then simple acoustical calculations will reveal the actual strength of the signals coming from the camera to each of your ears. If those results jive with your perseption then everithing works properly. Otherwise you should gather all this data and send it to Fujifilm along with your camera for investigation.

There ain't no need to thank me.

That's what all of us would do in such dire circumstances.

Good luck.

Please, keep us posted.

Edited March 6, 2018 by Arthur

[axlgruber]

Here's what you want to do to set up a truly scientific test.

First let the acousticians measure sensitivity of both of your ears.

Second, you've got to measure exact distances between each of your ears and the camera shutter mechanism in both horizontal and vertical positions, as well as the angles between the ear surfaces and the direction of the vector connecting ear openings to the shutter mechanism. Then simple acoustical calculations will reveal the actual strength of the signals coming from the camera to each of your ears. If those results jive with your perseption then everithing works properly. Otherwise you should gather all this data and send it to Fujifilm along with your camera for investigation.

There ain't no need to thank me.

That's what all of us would do in such dire circumstances.

Good luck.

Please, keep us posted.

Hi Arthur,

 

Thank you for your advice! Of course, your statement makes sense, but I don't need a truly scientific test and real precise numbers. I trust my ears. I work in the audio business for 20 years now. A also have regular measurements of my hearing. That's required for my job.

And it's not important to me how much louder the sound really is. The fact that it is louder and different is enough for me.

Meanwhile it's also confirmed by ohter X-H1 users, that the shutter sound in portrait mode is different/louder. I will also visit my favorite camera store to make a final comparison with another X-H1 on Thursday. But so far it seems that my shutter is ok, and this is a "normal" behavior. And that's ok for me! It's a great camera!

I'll keep you updated...

[Mike G]

Having just done a very non-scientific test, I can not discern any difference in the shutter sound in either vertical or landscape orientations!