XPRO 3 - shutter release issues

[Nigel Charlton]

Hi 

I have an XPro3 which seems to be suffering some shutter release issues. 

I have noticed that the shutter release needs quite a hard press to activate and very hesitant to fire. On other occasions it is soft to release as normal and occasionally the shutter is released twice. The shutter release is not set to multi. 

Has anyone else experienced these issues? If you have, were you able to fix it? Or is it a n issue that needs it to be returned to Fuji to sort out?

I will be grateful for any replies and help on this annoying issue. 

Thank you in advance. 

 

 

 

[platinumjstrain]

Nigel - Recently, I have noticed the same issue, but have not worked very hard to solve it. If I happen to come up with a solution, I'll certainly post it here.

[Nigel Charlton]

Thank you for confirming that I'm not going nuts!! The camera is under warranty so I will see if Fuji can help. 

[Bertfuji]

Hi, 

I think I have a similar issue.

I own an xpro 3 since December. Before that I had an x100s

Most of the Time the shutter is reacting as expected. Sometimes, often multiple times in a row, the shutter just does not seem to react properly when full pressing. It takes 2 sec to fire for example, after fully pressing down. Or just a half a second longer than normal. I often thought my finger was a bit off the shutter but over time I am really convinced it is the camera. It is as if a full press does not register for a short moment.

mis this what you are describing as well?

I am shooting a manual lens and have tried multiple settings. I first thought the boost mode solved it, but now it returned. I am not shooting with clarity. I also ruled out an almost empty battery as I had it just after a full charge. 
Often I thought it returned each time I connected the camera to the computer but this as well does not seam the origin.

I still believe it is somehow a software issue easily resolved but fail to find it.

 

have you send it in to check with Fuji?

thank you for keeping us updated.

 

greetings 

bert

 

 

 

[Nigel Charlton]

I have an update on this issue. 

I returned my camera with about one day left of the warranty. 

According to the paperwork that came back with the camera the top plate and eye piece were replaced. The camera appeared to be working fine, the shutter release seemed to work as it should. 

Within a few days the problem of multiple activations started again. One press would fir the shutter two or three times. Not every time but certainly every day and several times a day. Its very irritating and frustrating. 

I contacted Fuji who have asked me to send the camera back to them, I have found Fuji very helpful. 

I shall keep you updated. Incidentally a non warranty repair was shown as £220 I believe. I have had a non warranty repair of a lens recently and Fuji cannot be faulted. I am very implressed with their service. 

I follow a professional photographer and Youtuber who was raving about the Xpro3 but he had a similar issue with the shutter release being hesitant.  He got rid of the camera in the end because of the problem.

 

 

[Bertfuji]

hey,

thanks for the reply.
2 weeks ago a switched the 'bluetooth off' and have yet not got the issue.
Hope for me this is it.

Nice that fuji is being helpfull, on the other hand I am afraid this means it is a hardware issue they know exists.

Thank you again for keeping me up to date.


cheers 

 

[Nigel Charlton]

The camera was returned with a new top plate. Almost immediately the issue of multiple activations with one press started again. It was getting quite irritating so that I diddn't want to use the camera. Contacted Fuji and they asked me to sed it back to them. All free postage by the way. 

They had it for a week but couldn't recreate the issue so nothing was done to it. It was returned and the issue seems to have gone. Let's keep our fingers crossed that it remains so.