xt3 screen stuck on "pair with smartphone" Can't access start menu

[aneilsen]

smartphone pairing problem,  start menu access

[aneilsen]

Actually, the "pair with smartphone"  prompt is preventing me from accessing my start menu. Bottom line - I can t use the camera

[YOUTA]

On 5/7/2021 at 9:58 PM, aneilsen said:

Actually, the "pair with smartphone"  prompt is preventing me from accessing my start menu. Bottom line - I can t use the camera

Remove the battery and put it back , then switch on. the remote camera app sometimes freeze the camera, i had that experience a few times, but removing battery will get you out of the frozen situation !. i hope this helps, have a nice day !.

Edited May 16, 2021 by K PRETHVIRAJ

[Image1]

I was photographing in the zoo and taking several pictures and then I was not. I was not accessing the smartphone pairing menu. But I was photographing and then I was not and I haven't been able to get it out. Did you have to send your camera in to be fixed?