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When installing the Fujifilm X Webcam software you have to restart your computer in order to complete the installation. After I restart my Macbook I can't find the Fujifilm X Webcam software anywhere, I've tried this five times and continues to fail at installing the software. My OS is up to date and compatible, so I'm not sure what the problem can be. Can anyone help?

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Hi JoseM / TeamTarek - did you find a resolution to this issue? I'm running Catalina on a MacBook Pro and have gone through the installation process but still can't see the Fujifilm X Webcam as a video camera in any of my conferencing software.

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RS_Phot and TeamTarek, I have not been successful. I have an iMac running Catalina. Installed the software several times but I still can't see it in any of my conference programs, such as Zoom, etc.

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  • 2 weeks later...
  • 2 weeks later...

So this seems to be a widespread issue and I'm not seeing a lot of answers. Has anyone been successful with this? Seems like a terrible user experience. Asking to reboot then giving no feedback that installation is complete, no further instructions, and the camera not appearing as an option in any appliction.

Total fail.

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Same issue here with a Fujifilm X-T2 on a brand new 2019 iMac I purchased this winter. Completely up to date - Catalina 10.15.6 - no camera recognized anywhere on Zoom or elsewhere.

 I have a Surface Laptop for work that the camera and software work perfectly with on Zoom.

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