Do you shoot in RAW or RAW+JPEG?
If you import the files to Lightroom or another RAW converter, the app may overwrite your B&W image with a new rendered one.
Just to be sure, try to shoot in JPEG only.
Andreas
Just as a general strategy, I think the Custom Settings are good for recovering from the frequent problem of some unknown setting getting accidentally changed. Don't know aboutXH2S, just X-T3,4,5 cameras. I have C1 set up as my typical use setup, and could just hit that to get most settings back where I expect/understand them. C2-C7 I reserve for special uses. Any thoughts on this, folks?