Card Slot #1 dead

[sgmcenroe]

Anybody else have this problem? The card slot #1 in my X-T2 has ceased to record or show images.  With cards in both slots, it only records to the #2 slot, bypassing #1.  While this is sort of livable, using only the #2 card slot, it appears that the camera must read updates, like the new 4.0, from the #1 slot only.  I tried the #2 slot and the camera said it couldn't find a card in slot #1.

 

Anybody heard of this problem before.  Has anybody had Fuji repair it and how much might that cost.  I am off to Africa in 3 months and was hoping to have the camera working properly.  It also makes me wonder if my #2 slot might fail soon.

[gaopa]

Have you tried the reset on your camera? While I have not had the problem, I wonder if it would be worth a try.

 

Also, I suggest  you call the great folks at Fuji technical support. If you are in the USA the number is 1-800-800-3854

[sgmcenroe]

GAOPA - the reset worked! Thanks so much for the suggestion.  Of course, now I have to go reset all my settings! 

[gaopa]

That is great, sgmcenroe! I have not had to do the reset on my camera, but I figure it must be like a re-boot on the computer. Happy shooting!

[Daryl Chan]

I also have had this problem.  To fix it I turned the camera off, removed the card in slot 2 and kept the card in slot 1.  Turned the camera back on.  Turned the camera off again and re-inserted a card in slot 2.  Turned on the camera and all was fine.