Jump to content

XT2 video arbitrary shutoff issue - terrible!

mpalmer

By mpalmer
in Fuji X-T2 / Fuji X-T20

 Share

Recommended Posts

mpalmer Rookie

mpalmer

Posted
Posted (edited)

I am using a Fuji XT2 to shoot a series of lectures that last around 10 minutes each. For the past several days I’ve been doing this, the camera will stop recording to the end of a movie about 8-10 lectures in. It’s gotten to where I can almost roughly predict when it’s going to happen. It seems to be a problem with the camera reaching it’s 4GB limit in a movie, then shutting off instead of smoothly transitioning to the new file. It only seems to do this once per card per day. After it happens I can continue to record more 10-min lectures onto the card without a problem. Why is it doing this? I am completely exasperated!

 

I am upgraded to the very latest XT2 firmware, am using Velocity 128GB SDXC cards that I bought at a reputable camera store, and I have tried recording on both drive 1 and 2 and with different cards and the problem still persists. It's happened to me about 5 times now.

 

I NEED to solve this problem, as I come across as very unprofessional when I have to tell the person in mid-lecture that she has to start all over again because my camera mysteriously stopped recording. This is a SERIOUS, SERIOUS issue that keeps me from recommending the use of this camera in a professional setting.

Edited by mpalmer
Link to post
Share on other sites
milandro Grand Master

milandro

Posted
Posted (edited)

apparently the limit is imposed by software because of a legal definition of a video camera as opposed to a photo-camera that can also take moving pictures.

 

Not only a Fuji problem. Not only, it is nota EU law  (as some on line say) it is across borders.

Edited by milandro
Link to post
Share on other sites
mpalmer Rookie

mpalmer

Posted
  • Author
Posted

The 30 minute length limitation imposed by the EU is NOT the issue I am describing.

 

The Fuji is supposed to be able to record up to around 30 uninterrupted minutes onto a card, splitting that into roughly 5 minute files. What my camera is doing is not splitting the files in the recording process as it is supposed to but shutting off and stopping the recording after the first 5 minutes expires. It is NOT doing this when it is approaching the card being full, but in the middle of the card being full, around 64GB for the 128GB card. What's bizarre is that once it stops I can just start it up again and it records just fine from that point on. Of course I lose a vital few seconds because of this, not to mention my reputation and my cool, so it's not like this is any kind of a solution.

 

It died on me again today at a crucial moment, and makes me want to throw the camera in the garbage and buy another brand.

Link to post
Share on other sites
milandro Grand Master

milandro

Posted
Posted

there is always the possibility of a card issue since they are not all the same, the same goes for the batteries and if all of this is not the issue there might be something wrong with he camera and you need to have it serviced (they will probably ask you about battery and cards).

 

Good luck.

Link to post
Share on other sites
milandro Grand Master

milandro

Posted
Posted

then it might be a camera problem.

 

I don’t think that all X-T2 have this problem and probably you’d be better served by sending the camera to a complete service which should be carried out under warranty.

 

There is no way to know whether this is a hardware or software problem unless one runs some diagnostics program that is not available to common mortals.

 

Additionally the number of variables ( and their interaction) is simply too great.

 

If this isn’t a straightforward fault (and it doesn’t appear to be) it might be the result of two (or more) completely unrelated software-software, software-hardware, hardware-hardware, faults .

Link to post
Share on other sites
milandro Grand Master

milandro

Posted
Posted

what do you mean it is not under warranty? How old is this camera?

 

even if you bought it in the grey circuit you have 12 months international guarantee. This should apply even if you are not the original owner.

 

Anyway if for whatever reason it is not under guarantee you can still bring it to a repair center and ask to evaluate the cost. 

 

It is a fluke and by no means the norm that’s why there are guarantees and repair centers, things like this happen.

 

Good luck.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Similar Content

  • Posts

    • thelostkiwi
      Looking for Full Frame lenses to adapt to GFX

      By thelostkiwi · Posted

      I also use a Nikon to GFX Fringer and it works very well.  24mm f/1.8 vignettes so best used on 35mm mode.  50mm f/1.8 covers the entire frame very well with no issues and is a superb little lens. 105mm Sigma vignettes slightly but is perfectly usable. 300 f/4 likewise the 105.  I have a 70-200 f/20+.8 incoming to test so will report back but I'm expecting a little vignetting.  Even in 35mm mode the image is still 60MP and if you're prepared to manually crop and correct you can get 80-90 MP images.  I also have a C/Y to GFX adapter.  The 24mm Sigma Superwide vignettes strongly. Ditto 28-80 Zeiss Sonnar. 80-200 f/4 Sonnar is perfectly usable. All work fine as 35mm mode lenses.  I also have an M42 adapter which I tried with the Carl Zeiss Jena 135mm f/3.5 with good results. 
    • Trevor R
      Image correction with GF20-35

      By Trevor R · Posted

      Thank you. I will research it.
    • jerryy
      Image correction with GF20-35

      By jerryy · Posted

      Ahh, the infamous brick wall photos… 😀 According to internet lore, if the dng converter does not properly apply the corrections, you can have it apply custom profiles that should work for you. How to do that is waaaaaay outside of this comment’s scope, but there are plenty of sites listed in the search engines that step you through the processes. Best wishes.
    • Trevor R
      Image correction with GF20-35

      By Trevor R · Posted

      Jerry Thank you very much. That is extremely helpful. It seems that the camera and the lens have the latest firmware update, so it appears that the corrections should be applied automatically. The lens arrived this afternoon and I took some quick test shots, in which the correct lens information appeared in the EXIF files, so that sounds good. I used Adobe DNG converter to convert the Raw (RAF) files, and then opened the DNG files and saved them in PSD format. However, with a beautiful, clear, cloudless blue sky, there were no lines near the edges to check if distortion had been corrected. Another day I plan to photograph a brick wall. Thank you for your help.
    • jerryy
      Image correction with GF20-35

      By jerryy · Posted

      Typically you need to make sure the lens is compatible with the camera, i.e. check the lens compatibility charts for your camera, then make sure the respective firmwares are updated so older issues are resolved. After that, each lens has a manufacturer’s profile which will be embedded into the raw file meta data for the images captured using that lens. From there, it is up to the raw conversion software to apply the lens correction to the image. Different converters do that differently, some automatically, some only if a setting is turned on. For in-camera jpegs, the on-board converter does the corrections automatically, assuming the camera recognizes the lens, it applies a generic profile otherwise. I do not know if that can be turned off or not.
×
×
  • Create New...