Metering dial on XT-3 doesn't work

[NiklasX]

Hi. I'm having problems with the light Metering dial on my XT-3 (nr 19 on this picture https://fujifilm-dsc.com/en/manual/x-t3/about_this_camera/parts/index.html).

When I change the light metering mode nothing happens. The LCD display always show average mode "[ ]", and the actual light metering doesn't change.

• Firmware 5.11 (latest version).
• Camera is reset to factory settings.
• The ISO dial is set to Auto.
• The Shutter speed dial is set to Auto.
• Exposure compensation dial is set to 0.
• FACE/EYE detection is off according to “The selected option will only take effect when GAF/MF SETTING > FACE/EYE DETECTION SETTING is FACE OFF/EYE OFF.” (https://fujifilm-dsc.com/en/manual/x-t3/taking_photo/photometry/index.html)

Is there another setting that possibly could cause this issue? Or is the camera/light metering simply broken?

Any advice/thoughts/ideas highly appreciated.

[jerryy]

That does sound like the camera’s switch is not working.

Does your local camera shop offer repair services at reasonable prices?

[Andy202]

If face/eye detection is off you should be able to see the [ ] symbol change, even if other display settings are preventing you from seeing the current exposure.
One more possible cause is the Lock function under button/dial setting, but if you reset everything to factory default none of those would be active.

Edited Friday at 09:36 PM by Andy202