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X100 Spare Parts / Repair

jpb71
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jpb71 Newbie

jpb71

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I have an X100 and the on/off/shutter ring/button has become loose over time. I sent it to Fuji UK to be fixed, but they have returned it stating they have no spare parts and cannot repair it. They stated that they didn't even open the camera to check if it needed tightening (I pointed this issue out specificly), which I think is the issue, since I witnessed it over time gradually getting looser, until the functions of the ring/button barely work, or function randomly. The Fuji agents have not been helpful, and provided no feedback when I asked them for recommendations of what I should do.

Can anyone help?

Thanks.

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  • 1 year later...
kristoff Newbie

kristoff

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I received similar feedback for my X100T, very disappointing  especially when you consider that the x100 line continues to be sold with minor variations. So now my camera is a brick. Must say my estimation of Fujifilm plummeted on this and I will not consider purchasing their products in the future.

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