I have an X100 and the on/off/shutter ring/button has become loose over time. I sent it to Fuji UK to be fixed, but they have returned it stating they have no spare parts and cannot repair it. They stated that they didn't even open the camera to check if it needed tightening (I pointed this issue out specificly), which I think is the issue, since I witnessed it over time gradually getting looser, until the functions of the ring/button barely work, or function randomly. The Fuji agents have not been helpful, and provided no feedback when I asked them for recommendations of what I should do.
Can anyone help?
Thanks.
