Blurred Screen

[Payton06]

Hello, 

I’ve been shooting on my camera with no problems for a few months now. The camera is brand new. I turned my camera on last weeks & the screen is just a blur. You can’t make out any images. I’ve been searching how to fix but nothing seems to be working for me. Any ideas on what might be going on.

[pw-pix]

Is it just the images? Or is the information (shutter speed, battery level, etc) also blurred?

Do you mean the viewfinder? Try adjusting the diopter setting.

Have you tried a factory reset? I'm not sure how you'd do that if the screen is completely blurred.

It sounds like the camera is probably faulty, take it back to where you bought it for them to assess and repair/replace.

[Payton06]

When I look through the view finder it’s blurred along with the image showing on the screen. So when I take the picture it comes out blurry as well. The information is still showing clearly on both the screen and viewfinder.  I bought a cheap lens from pocket dispo and when I put that one on the camera I can see the images clearly through the viewfinder with no problem but I’m unable to take a picture. 

I’m not sure but I thought the lens would click into place when attached to the camera but I’m not hearing that noise anymore. Tried to upload a picture of the camera but it’s saying the file is too large. 

[pw-pix]

So, the lens isn't focusing. What is the original lens you were using?
Is the camera switched to an auto-focus mode? S or C

[pw-pix]

Also, there's a setting "Shoot without a lens" that needs to be turned on for lenses with no contacts and adapted manual lenses, otherwise the camera won't respond to the shutter button when you have a manual/old/no contact lens attached.

[Payton06]

I have the lens that came with the camera. It’s the 15-45mm. I’ve tried to moving both pieces in the lens but it doesn’t seem to do anything. I’m pretty sure the piece closest was zooming in & out but it doesn’t do that anymore. 

[pw-pix]

So, your 15-45 is broken/faulty. Take it back where you bought it for replacement.