I thought that I was going to have to send in my new lens for repair, but...

[evisphoto]

So, I am new to the Fuji system, having received my first Fuji X-T1 this past Tuesday. It came with the 18-55 2.8-4. The lens seemed a bit glitchy, but for the most part, worked fine. Today, I was out shooting, and I started to get a message stating" Turn your camera off and back on". I would do that, and immediately get the same message for each subsequent attempt, with the lens not functioning at all. Luckily, I was able to use some old manual Nikons to finish up shooting. Wondering what to do, I decided to stop by our local camera store, where they graciously let me test the lens on one of their bodies, and one of their lenses on my X-T1. Yep, it was the lens. I had purchased this kit from Amazon, and their answer was to send it all back to them, get a refund, then buy another, when all I wanted was the lens fixed or replaced. At this point, I was just going to return to the camera store this week and send the lens in for repair, hoping it would not cost an arm and a leg. 

 

Upon returning home, I decided to check the firmware. There was an update for the camera, and the lens was current, but I thought, what can I lose by updating both? Guess what, after the update to the camera and re-installing the firmware on the lens, all is well, it all functions perfectly! The lens firmware had obviously become corrupted somehow! Just a heads up to anyone who starts having weird problems with their Fuji cams, check the firmware, and update and reinstall if necessary! It could save having to pay a repair bill!

[fujixacros]

Hi,

 

- Fujifilm recommends that you always start the update by the camera, and then each lens.

- A reinstallation of the firmware is not possible (by a user)

- Sometimes you can get this message "Turn your camera off and back on" while your camera and lens are up to date with their firmware

Edited February 26, 2017 by fujixacros

[evisphoto]

Ah, I spoke too soon. The problem is suddenly back. Looks like it's time to send the lens in for repair.