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I thought that I was going to have to send in my new lens for repair, but...

evisphoto

By evisphoto
in Fuji X-T1 / Fuji X-T10

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evisphoto Newbie

evisphoto

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So, I am new to the Fuji system, having received my first Fuji X-T1 this past Tuesday. It came with the 18-55 2.8-4. The lens seemed a bit glitchy, but for the most part, worked fine. Today, I was out shooting, and I started to get a message stating" Turn your camera off and back on". I would do that, and immediately get the same message for each subsequent attempt, with the lens not functioning at all. Luckily, I was able to use some old manual Nikons to finish up shooting. Wondering what to do, I decided to stop by our local camera store, where they graciously let me test the lens on one of their bodies, and one of their lenses on my X-T1. Yep, it was the lens. I had purchased this kit from Amazon, and their answer was to send it all back to them, get a refund, then buy another, when all I wanted was the lens fixed or replaced. At this point, I was just going to return to the camera store this week and send the lens in for repair, hoping it would not cost an arm and a leg. 

 

Upon returning home, I decided to check the firmware. There was an update for the camera, and the lens was current, but I thought, what can I lose by updating both? Guess what, after the update to the camera and re-installing the firmware on the lens, all is well, it all functions perfectly! The lens firmware had obviously become corrupted somehow! Just a heads up to anyone who starts having weird problems with their Fuji cams, check the firmware, and update and reinstall if necessary! It could save having to pay a repair bill!

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fujixacros Apprentice

fujixacros

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Hi,

 

- Fujifilm recommends that you always start the update by the camera, and then each lens.

- A reinstallation of the firmware is not possible (by a user)

- Sometimes you can get this message "Turn your camera off and back on" while your camera and lens are up to date with their firmware

Edited by fujixacros
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