thierrynguyn

I'd like to thoroughly test my X-Pro2. Does this error occurs under particular conditions/settings?
 
So far, I've been shooting at a slow pace and never got the "Turn Off/On" message. Anyway, I didn't test the camera at the low/high continuous drive settings. The 23mm 1.4 is the lens I've been using all the time in the last 30 days.
 
Should I try anything in particular to be sure that my camera is not affected by this issue?
 
The serial number of my X-Pro2 is 61M07xxx.

I tried to reproduce the issue last night and no matter what I did I couldn't get the error to happen. Tried multiple times in both manual and af-s and took several photos in succession (10+) using the same SD card I had when the problem first occurred. Strange. 

it is clear, that the issue is shutter related - it is sticky, or mechanically flowed, which brings the camera to a fatal error and request to restart it. I'm really pissed of Fuji to not acknowledge the problem - now my service center is simply sitting and waiting for "something to happen", since they don't know what to do with so new model. It is a freaking fact, and everyone is reporting that they are telling "you are the first one to report". Changing 3 bodies, like the user above is ridiculous. They are simply killing it, X-Pro2 will be remembered not with the revolution it brings to X series, but that is the most expensive mirrorless camera, with the most critical bug ever (shutter), that nobody properly addressed. All this fame that "Fuji cares for its users" is now totally killed.

I'm in the same boat as you - mine is in service since last week
Serial is
61M06***

Just an update on my newly replaced X-Pro2: it also has the turn off/turn on problem. I'm guessing it's just a problem that they all have, and one that Fuji will have to fix.

I am on my second X-Pro2 now having replaced the first one. They both have the turn on/off issue. I have read threads where other people had their camera replaced and the issue persisted. I'm beginning to believe they all have this issue. Some people have returned or contacted Fuji about the problem and their response so far has been that the camera needs to be sent in for repairs because it's likely a hardware issue with the lens mount. One person sent theirs into Fuji France and they said that it was the first time they've seen the problem and didn't yet have the parts available to fix it. If you get your camera replaced and it doesn't have this issue, I'd love to hear about it as everything else I've read seems to suggest they all have this issue.

I got my camera store to replace it since it was within their 30-day exchange policy.

So the new camera just exhibited the reset bug (I haven't patched it yet).
 
All of a sudden it was speaking Danish to me. Had a good time trying to find the language menu setting

Just got mine replaced. Will see if it does the same.
 
 
Sent from my iPhone using Tapatalk

Hi Folks.
 
I've got the same issue as you, shutter curtain stuck followed with the "Turn Off/On" message.
 
I sent back my X-Pro 2 to Fujifilm France for a check/repair last week.
Fujifilm France told me that my camera is the first and unique case at this time in France with this issue, and they cannot repair it at this time 'cause they don't have any detached pieces right now (pretty obvious for a new camera launch...).
Also they don't know when it will get repaired, it could take a month or more...
 
I ask them if there's anyway to get a standard exchange, judging by their answer I don't think I'll got any... 
 
They told me they got two solutions for me :
 
- They ship me my camera back, and when they got the detached pieces, I'll return them for the repair.
- They say they can provide me a loan camera during the whole repair process, but they don't have any...
 
For a standard exchange, as they explained me, they have to get the approval from Fujifilm Japan... They call me back this week... Wait and see...