X-Pro 2 Freeze and stop working

[SaschaD]

My very much loved X-Pro 2 has a serious problem for a long time but I can’t help myself, it’s too good to just sit on a shelf. 
 

Last year the display had started weird pink colors and the camera was freezing after a few seconds. First I thought the screen was the problem but when I get into the menu at once, the screen looks fine. After some seconds or when I am trying to get the the configuration part of the menu, the camera will freeze again. 
 

when I turn it off the screen stayed on for about a second. But I can’t turn it on again even after the screen finally went black. I need to remove the battery and insert it again and then I can turn it on again. But the problem is there again and again.

today I saw that there was a new firmware update 5.11 that is said to fix a freezing problem and I thought to give it a last try.

Ironically I could successfully make the firmware update with no problems. Somehow terrifying to make a firmware update when you don’t know if the camera might freeze during the process. But everything went fine.

Problem is the same as before. I tried different batteries and different lenses and without a lense. Always weird pink colors on the screen and finally freezing.

Any suggestions from the community? 
 

Or perhaps help from Fuji?

 

[Florian]

First thing to try would be a factory reset.

If the camera locks up before you can select it in its menus, it is still possible clear its settings-memory (cmos?) by leaving it without battery for a while. Actually don't know for how long you would need to leave it, as I accidentally discovered this option by storing my camera for a year (wanted to have it repaired for a similar lock-up problem, which turned out to not be necessary after all ^_^).

You will know the memory was cleared when you have to re-select language and date+time when starting it again. Edited October 15 by Florian