Search the Community

I've been an avid ON1 licensed use since LR went subscription. I had update to the latest every time and thus I have ON1 Photo Raw 2024 MAX license at the current moment. I am running on a Mac Studio M1Ultra with 128 GB ram and 4 TB SSD connected to 2x 5k LG Ultrafine monitors. So should have enough grunt. I now find that SOME of my X-H2 raw files cannot be opened by Photo Raw 2024. BUT other raw files taken seconds apart and in the SAME FOLDER with the SAME settings, can open fine. Also Photo Raw 2023, as well as a bunch of other photo editors CAN open the these files with no problem. On1 support had not been able to fix this, to date. The sent me a link to a Beta version of 2024, admitting that the last shipped version has major bugs, which were fixed by this beta - but alas, it is exactly the same. Here is a screen grab of both v2023 and 2024 side by side: Open for comments, but please refrain from telling me to just use LR or Photoshop, or C1, etc.! Thanks for your understanding.