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Teo K

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  • Gender
    Male
  • Location
    Bulgaria

Teo K's Achievements

  1. Do what milandro suggested - contact them directly and insist that this should be repaired for free, as it is a manufacture deffect. The result is - i got my camera repaired in 2 (two) HOURS: https://goo.gl/photos/2QNie3S3qoCyx3Gw7 https://goo.gl/photos/5rgNadDp3fnXSjTc9 https://goo.gl/photos/hkvinYrvNyDPPWto7
  2. I don't have an issue with my name posted in a forum.
  3. Progress - i contacted the Fuji EU Sales Manager again, as well as the Local FUJI Service, explaining to them once again that it is not my fault, and i am not willing to pay for defective parts and after about 12 emails there is the solution: So i am bringing it to the local Fuji Service to arrange this.
  4. I've already contacted the asashi guy and that's what he said about the custom X-T1 covers:
  5. Yes i know, but it's hard to explain... this is Bulgaria. I'd rather spend 90 Eur instead of going through all of this sh*t to get my camera looking and working good. )))
  6. As i bought this camera from outside of Bulgaria, the warranty is not valid here ... anyways, my biggest issue is the rubber peeling off, so they will change it and they wil lalso change the door .. I've already purchased a half-case from http://www.kaza-deluxe.com/detail.php?id=212 that will cover most of the ruber cover and i hope this won't happen soon again, as i won't be touching the rubber with my hands.
  7. I contacted the Fuji Service in Bulgaria - they said the price for full replacement of the rubber and door is BGN174 (EUR 90 / USD 99) - Do you people think it is worth it and do you hink this will this happen again?!
  8. I understand your point BUT that's not what i expect for the top Fuji camera model. This is not a $100 chinese-made-unknown-brand camera. When i pay that much money i expect a better customer service! I'd happily pay for spare rubber cover and connectors door (and change them myself) but it seems that there is no way to that also ...
  9. Well, actually i expect an answer like: - Yes, indeed there is a problem - please take your camera to the local fuji service, they will change your rubber grip and door for free. or - Yes, indeed there is a problem - please take your camera to the local fuji service, they will change your rubber grip and door and this will cost you xxx $ or - No, there is no problem - it is you who did this to your camera. You can buy the repair parts from .... or take your camera to the fuji service and this will cost you xxx $ I just hate the generic answers they send to a simple question asked.
  10. I contacted the Fuji headquarter in Japan, and that's the reply i've received: So ... they are SORRY and they HOPE that the local Fuji Service can help ?!?!
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