I'm just getting into photography, bought my first mirrorless today. Snagged an X-T20 kit with the 18-55mm from a local shop, and I was super stoked. The store is very reputable.
I was using the camera for a few hours tonight and it was fine, but then randomly after changing it to High Performance mode, I was using the touch screen to focus, and the camera locked up with the green focus light blinking with the LCD still working. Even flipping the on-off didn't shut down the camera, and I had to remove the battery in order to turn it off. Now the camera does this every time I even try to focus, whether it be pressing the shutter release or touching the screen. Sometimes the screen completely locks as well and other times the screen + sensor is still active but locked.
Nothing seems to resolve the issue: I have reformatted the SD card, reset all the settings I think I am able to, and nothing seems to change. I'm quite frustrated. I had updated all of the firmware (body + lens) before ever using the camera.
Any ideas on what the issue may be??? I feel like my best bet is to just bring it back to the store, but this was their last kit, so I'm pretty bummed.