Letter sent to Fuji
Sirs,
I'm having X-T2 issues shooting 4K video. I only use these cameras to shoot 4K. I have 2 cameras and both of them have been doing this. I use them on AC, with the motor drive( 2 different motor drives).
After 3 hours of shooting 4K and after a 1 hour rest, I insert a new card and after about 5 minutes of recording the camera just stops recording. The camera starts up right away. Then after a few minutes of recording again, the camera stops again. No heat warning no nothing. Again I can start recording almost immediately.
Thinking it's the card, I'm using a SanDisk SanDisk 64GB Extreme PRO UHS-II SDXC ,(but this is same type of card I've been using all morning), I switched cards to the SanDisk 64GB Extreme PRO SDXC UHS-I Memory Card . After about 3 minutes of recording, it does the same thing on the new card. So I don't believe it's the cards. The cameras are hot to the touch, so it may be a heat issue. Any thoughts would be helpful. I may end up getting rid of these if we can't solve this problem. I need reliable cameras when I'm shooting. Sirs, I'm having X-T2 issues shooting 4K video. I only use these cameras to shoot 4K. I have 2 cameras and both of them have been doing this. I use them on AC, with the motor drive( 2 different motor drives). After 3 hours of shooting 4K and after a 1 hour rest, I insert a new card and after about 5 minutes of recording the camera just stops recording. The camera starts up right away. Then after a few minutes of recording again, the camera stops again. No heat warning no nothing. Again I can start recording almost immediately. Thinking it's the card, I'm using a SanDisk SanDisk 64GB Extreme PRO UHS-II SDXC ,(but this is same type of card I've been using all morning), I switched cards to the SanDisk 64GB Extreme PRO SDXC UHS-I Memory Card . After about 3 minutes of recording, it does the same thing on the new card. So I don't believe it's the cards. The cameras are hot to the touch, so it may be a heat issue. Any thoughts would be helpful. I may end up getting rid of these if we can't solve this problem. I need reliable cameras when I'm shooting.