MGboston

Update: the camera seems to have self-corrected. 🤷‍♂️ My working hypothesis is that moisture caused it to glitch, and after drying out, it's working again.

Now it won't record on video at all 🤦‍♂️. Anyone have anything vaguely similar? Bueller?

My XS-10 is just under 5 years old, and I use it extensively as my webcam through an elgato capture card. A few days ago, I started getting some disturbing glitches where the color and focus would degrade, and there was pulsing and flashing on the camera screen, and on my Mac screen. I have tried to identify the problem: plugged in, and unplugged, updated the firmware, changed shooting modes, reset camera settings to factory, etc. Unfortunately, the issue keeps coming back. The only thing I can guess is that prolonged use as a webcam eventually cooked the board. Any ideas on the problem or the fix are most welcome! xs10 glitch.mov

Thanks @CatsAreGods I had somehow ignored or missed this very explicit reference in the manual that answers the question. However, the answer to "why doesn't the USB power connection eliminate any battery drain?" remains a mystery. I think this model and the switch to USB-C was not as well engineered as we'd expect from a company like Fujifilm.

Hi forum -- I wanted to circle back to see if anyone else who has switched over to an HDMI capture card has witnessed their battery run down even while the camera is plugged in? I have turned off auto-shut off in order to use the HDMI connection, so if I forget to turn off the camera, or if I have a really long series of meetings, the camera will run itself down to the point where it shuts off, despite being plugged in. What I am trying to determine if my situation is unique and I need to send the camera in for warranty-service, or if this is standard behavior for the X-S10. Thanks in advance.

Thanks @CatsAreGods. The thing that is confusing to me is even when the "plugged in" icon is showing why is the battery draining to the point where the camera shuts down? I am fine if the battery can't charge (e.g. move from 2 bars to 4 bars), but I didn't think it ever ran down before. Can you confirm if your battery drains while it's plugged in? My working hypothesis/ conspiracy theory is that the camera's ability to pull power from the USB port is not sufficient to off-set its full draw. When I was using USB and XWebcam2, perhaps the settings downgrade the performance to work around this issue. However, now that I am using the HDMI capture card, it's demanding more power, thus losing charge. Maybe the S-X10 and the XT30 share a battery/ power supply design, then maybe it makes sense why they're the two recent models that don't have full support for XWebcam2? Which would then answer the ongoing question in this forum of "is Fuji making this decision based on hardware limitations or marketing strategy?" -- Fuji has an antiquated battery/ power management design that it probably didn't realize would hobble webcam usage. Anyway....it's a theory that might be wildly wrong.

The battery just ran all the way down and the camera shut off mid-webinar, despite being plugged in. Luckily I kept my old logitech camera. So many questiions now....Did I somehow miss that this was always the case? Is this the case for direct USB-computer connections for XWebcam2? Did my camera glitch? Can I reinstall the firmware? Thanks @jerryy for the guidance here, even though I am very confused as to why this is just starting to happen now.

Thanks @jerryy for the reply. After swapping cords, power bricks, in a bunch of permutations, I ended up just resetting the user settings and the charging logo came back, and yet the notice inside the menu of "Unable To Supply Power Via Device With Lightning Terminal Set To Off" remains. So now I am waiting to see if the battery drains while I am using it. UPDATE: I am watching battery levels drop despite being plugged in, and the plug-in symbol showing. Anyone else seeing this while using HDMI capture card and USB plugged into the wall (via power brick)?

Has anyone seen the error code "Unable To Supply Power Via Device With Lightning Terminal Set To Off"? For some reason the camera is not charging while I am using it as a webcam (via HDMI and capture card), and USB is plugged into the wall).

Thanks to @Joe Roxx, @0301chris, and @flamidey for the guidance on capture cards. And fingers crossed that the X-S10 gets full Xwebcam2 support, but given that we don't know when or if that will happen and what the resulting quality will be...I decided to experiment on the cheap ($26 total) with: Micro HDMI to HDMI Adapter Cable, Wenter 6.5ft/2M Micro HDMI to HDMI Cable (Male to Male) for Gopro Hero and Other Action Camera/Cam with 4K/3D Supported Video Capture Card, GUERMOK USB 3.0 HD Audio Capture Card, 4K 1080P60 Capture Devices for Gaming Live Streaming Video Recorder, Compatible with Windows Mac OS System YouTube for PS4, Switch, Xbox So far so good. It's the same level of control (everything set up on the camera), but with a much better image (full frame rate). Wishing I had pulled the trigger on this from day one.

@JoeRoxx -- thanks for the link to the YouTube. Unfortunately, that setting is mysteriously grayed out for me, so I am trying to sort that out. Also, re: Capture cards --> is there evidence that even if X-WebCam2 controls support does come soon for the X-S10 via a future firmware update, that we'll get full video quality via USB-C? For example, does the the X-T4 get full quality (4K30fps) via USB C and X-webcam-2? If not, I am leaning towards the Elgato CamLink, even though I am very frustrated by having to spend an additional $120+ to get what we were effectively promised.

So the capture card worked? If yes, which card did you select? If not, what did you resort to?

While all of us XS-10 owners await X-webcam2 support (fingers crossed); I wanted to see how others are configuring the settings on the camera before connecting with the computer for Zoom purposes. So far I have enabled: Focus Mode = Continuous Auto Focus (AF-C) AF Mode = "AREA" AF-C Custom Setting = Tracking Sensitivity +4; AF Speed +3 Face/Eye Detection setting = On/ Eye Auto And yet, the lamp behind me randomly steals the focus...and all my tweaks with Tracking Sensitivity and AF Speed seem to make it worse. What have others done?