GuardianofthePlanet

I have the same issue with the 90mm F2. Currently looking at a repair bill of $414.09 to "replace 2nd and 3rd assemblies". A $1000 lens, 2 years old, VERY light use. Has me questioning my loyalty - or whether it's even worth repairing.

Has anyone else out there had to deal with Fuji customer service or repair through Fuji in New Jersey? So far it's been an ordeal. Currently listening to bad music, wait time 15 minutes so far after navigating options #1, #9, #2 & #3 and rerunning the hard to understand message. I have a VERY light use 2 year old 90mm F2 that developed the well known "Turn the camera off and on again" error message - enabling the $1000 lens unusable. Sent it into fuji repair, no email update other than one with a link that didn't work or tell me anything. UPDATE: someone answered the phone! The cost of repair is $414.09!!!! I don't know, but as a pro photographer in deep with Fuji to the tune of 3 bodies and a cabinet of Fuji glass, this has me questioning my loyalty. Sorry to be so negative - my experience up until a few weeks using Fuji gear has been very, very good.

New to the Fuji world, coming from full-frame Canon. I am finding that the rendition in green trees is pretty nasty on all my files, RAF or jpeg. Am I doing something wrong? Is it the RAF converter in Lightroom. Thanks!