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I was contacted by the company and they sent me a shipping label to send it back to them to check it out. We tried a few things over the phone but they are baffled as well! Thanks again for the help.

Do I need to take it out of program mode? Or can I? I found the sensor cleaner and turned it off. Didnt seem to do any good. Which brings me to another point. I could not get into the menu after I turned the camera on until i manually focused the lens. The lamp just blinked orange non stop and nothing would work at all. None of the buttons, i,e, ae-l/af-l, live view, Q, nothing. Not sure if thats another clue or not. As far as the lens, my understanding is that because the x-e1 is a mirrorless camera, it didnt need to be calibrated to any specific lens. This is from the website: "Mirrorless Camera Calibration Because of their unique design these cameras stand apart in their ease of use both as IR only and as full spectrum converted cameras. Since they are mirrorless they rely completely on the imaging sensor for all aspects of the image capture process, including focus and metering. Because of this they are able to “see” the IR focus shift real time and adjust for this on the fly while focusing. This allows you the freedom to use pretty much any micro four thirds lens and still achieve sharp images. All mirrorless cameras like the Panasonic Lumix G series, Olympus PEN series, Sony NEX/A series, etc are all calibrated specifically to take advantage of this unique capability. Therefore there is no need to have any focus calibration options or to send us a lens when you order a mirrorless camera conversion service.This makes mirrorless cameras stand out from the pack for their ease of use with Infrared and Full Spectrum photography. If you are not tied to a particular brand or set of DSLR lenses then mirrorless would be the holy grail choice for camera conversion for both infrared and full spectrum photography. Infact, you could use ONE camera for all your photography needs, be it normal visible photography or infrared photography. How is this possible? Because of the unique focus capabilities and the fact that there is no pentaprism viewfinder, what you see is what you get. The active viewfinder on models that have viewfinders and the rear screen both show you a live view of the scene just as the camera sensor would see it, even in infrared. All you need is a Full Spectrum Converted mirrorless camera with a lens and two (or more) External Filters.When you would like to use the camera normally, for visible light photography, just place the Visible Bandpass Filter on the lens. Then for infrared photography you would just switch filters to one of our Infrared Bandpass Filters, set a custom white balance and off you go shooting IR! " So... whatever all that means. The one thing I did pick up on was "This allows you the freedom to use pretty much any micro four thirds lens and still achieve sharp images." So is that saying I need to get a "micro four thirds lens"? And thanks for all the help Milandro.

You are correct, it does need filters depending on the application. I do have an IR filter in place but forgot to mention that. I have tried with and without the filter but there is no change. I will try to find the sensor cleaning function to disable. Thanks for the advise.

Hello, I am new to photography as a job requirement so please bare with me. My department has an X-E1 that we just had full spectrum modified. The lens it has is a Super EBC XF 35mm 1:2 R WR 043 Fujinon aspherical lens. (whatever all those numbers mean, but there they are). I used this camera for taking 360 panormic views and we decided to have it converted for the IR/UV capability. I just got it back and am having a problem with it I cannot figure out. Long story short, the only way to take a pic is by leaving the lens aperture setting on the big "A" as well as the exposure knob on "A". Any other setting, such as moving one of these to anything different such as the aperture to 16, etc, or the exposure to any of the other numbers, the indicator lamp flashes orange or red. It seems to be inconsistent with this as well. Heres a break down of what happens: If I turn it on while the aperture and exposure are both on A, the lamp sits there and flashes orange until I focus on an object and take a picture. Then the lamp stops blinking orange. After that, if I turn it off and back on without changing those settings, the lamp doesnt blink and will take a photo. If I then change either of those settings after that and while it is on, and then i start to press the button, the lamp will blink red. Once I turn the settings both back to "A", it will shoot just fine again. And back and forth... I hope I provided enough info for a diagnosis, if not let me know and I will try to fill in the blanks. As it is, I would obviously like to be able to change the settings when needed, or is this normal after this kind of modification and I am stuck with the "A" settting. (which im not even sure what the A stands for..." In talking with the company that did the mod, I don't recall being told of this limitation. I'm waiting for them to call me back which can take days. And as a side note to muddy the water, when putting on a Canon macro lens that has an adapter to try, it would not take a pic at all. It's an older lens and does not have the "A" setting that I see. And yes, ive tried different batteries, SD cards, etc, etc. as after reading the manual on the lamp indicators, it says something about lens, flash, or memory error. Thanks for any help I can get.