I called them because I was curious, not because I found it to be an issue. They let me ask the question, handed the phone to a technician and he answered me properly. So please don't try to interpret my actions without a proper understanding of why I did it.
It's not you I have a problem with. But this pessimistic and negative way of interpreting certain hardware behavior is something I cannot understand. This all seems to me as if we lived in times where people believed the earth was a disc...