Trying to update the firmware on my camera, and can't use the sd card method, as my computer has no card reader. I have to use the older Camera Remote app, due to my current firmware, but although the app finds my camera after proceeding in the 'pairing registration' section (detected the camera below), when I tap to connect it comes up with a 'pairing failed' message. It says 'reduced connectivity, place camera and smartphone closer together'. They are literally touching each other! I have tried everything - resetting the network, reconnecting both the camera and phone to the wifi, turning bluetooth on and off again, etc. As I say, my phone finds the camera straight away, but just can't connect. So now I am stuck in a vicious circle of not being able to update the firmware, nor update to the new Fujifilm X App. Has anyone any ideas?