I have the EFX eight flash and my XT4 is reading it as down instead of up and when I put the flush down, it thinks it’s up. I’ve already reset the settings have purchased a new identical flash and still doesn’t work.
When I flip up the EF-X8 mount flash it does not register that flash is available i.e. I can't adjust flash settings. When I pop it back down I can adjust settings and my XT4 registers that a flash is mounted to the camera but obviously cannot take a picture with flash.
Any troubleshooting ideas?