This is my first post here as I have been more of a lurker I guess. However now I would like to ask some questions but also tell my Fuji X-T2 sad tale as it may help someone else that is having the issue I am having with this camera. Prior to the X-T2 coming out I got all swept up in the Fuji hype and went all in not to replace my current system mind you but rather to add a much smaller and lighter option to it for travel and such. I pre-ordered the camera from B&H and waited about a month before it was delivered. I was so excited until I started experiencing every bug reported in the camera such as Continuous focus mode lockups, memory card corruption and so on. Also, every image seemed soft and the background seemed as if you were looking at it through a piece of antique glass. Now to Fuji’s credit the firmware updates did fix most of the issues except for the softness in the images.
In order to address the softness I have read and tried everything including purchasing Plugins, Software and E-Books but still the images look dull. With all that every time someone said how great the Fuji lenses were and how SHARP they were my head would almost explode! Are these people crazy!!! Then today as I was tuning the focus on a newer Prime I picked up for my Nikon DSLR system and I thought well why not try this testing process on my Fuji. Well I quickly learned that when the camera locks focus it is not where the lens thinks focus is. It seems as though it is back focusing (Which I did not know a mirrorless could do). So, I thought maybe this is just that lens so I tried them all both Primes and Zooms that I own and on all of them the camera focus locks on the parallel target but the actual focus point is well behind that. (I also tried a SonyA7II with a prime and it is fine so it’s not the setup)
If you would like to see an example here is a random shot from today cropped for ease of viewing.
https://flic.kr/p/SupVDd
Now the questions, has anyone else experienced this? Does anyone have experience with Fuji warranty service? How long does it take? I go to Disney World the first part of next month and it looks like I will not be taking the Fuji which is sad considering that’s why it was purchased.
Thanks so much..