Issue transferring from camera to phone using the Fuji App

[DavidOC]

When I use my phone (iPhone 7) to copy photographs from any my Fujifilm cameras (X70, X-T2, X-E3) When I do this, the file names are changed by the app.

A typical example - Photograph no DSCF5046.JPG was changed to 1B8B3875-2FE4-4323-A09D-513F4A3EF97A-21700-000026662A000D9C.jpg This happened even if the transfer setting on the camera is set at full image size or restricted to below 3mb.

The file number appears to be completely random as far as I can see and consequently the images don't follow any sort of alphabetical or numerical sequence when stored online. The sequence is completely random.

I am using the very latest version of the Fujifilm Remote App and my phone OS is up to date. This problem started happening since an update from a few generations ago and I had hoped that the new latest update might have had a correction. Unfortunately it made no difference.

Is there something I can do to solve this? I have searched online and have had no success or even come across anyone else who even refers to it.

I contacted Fuji but they have said that they don’t have a solution. They had come across the problem themselves when I highlighted it but on subsequent follow up they then said that the lates version resolved it for them, but it didn’t for me.

Has anyone come across this and, if so, have you resolved it?

[Olaf W.]

Perhaps I‘ve encountered the same problem with my X100F. The tranferred photos are in a random order. The only workaround coming to my mind yet is ordering the photos by date/time on my Mac.

[DavidOC]

28 minutes ago, Olaf W. said:

Perhaps I‘ve encountered the same problem with my X100F. The tranferred photos are in a random order. The only workaround coming to my mind yet is ordering the photos by date/time on my Mac.

That would work, but it's when I add the photos directly to my phone and then back my phone contents up to Google Drive, they are all over the place because uploading to drive changes the date to the date of upload so my back-ups are all out of sequence.

When I take photos, I transfer them from camera to computer to hard drive for my main go-to collections, so they are all in sequences as they should be with the timeline saved according to when the photos are taken. Transferring them via the App to the phone also retains the metadata and info, but not the file name. I don't get it. I'm a bit OCD when it comes to all this and when things don't co-operate I get a bit rattled. I get suspicious then that something else is going to happen. 

Thanks for the reply.

David

[Olaf W.]

I've inspected some Fuji photos in my library. Indeed, the ones imported using WiFi started getting these strange hex names sometime in the beginning of 2019 or end of 2018, The ones imported from the SD card all carry normal names.

[iSilentP]

I believe this is a "feature" of iOS when using the app. The way I have worked around it is use Airdrop--but that only works on Mac. Hope this helps.

[DavidOC]

2 hours ago, iSilentP said:

I believe this is a "feature" of iOS when using the app. The way I have worked around it is use Airdrop--but that only works on Mac. Hope this helps.

Thanks, I’ll give that a try and see what happens. 

[nohackmove]

Hi, 

Last weekend, I joined a workshop which is established by Fujifilm shop at my local area. I do that to have experience with provided similar mirrorless machines with multiple choices of lenses. At the event, I used an X-T20. The device has WiFi connection to remote app. And live view mode and file transfer speed was quite enough. I enjoyed using it.

After that I purchased an X-E3 just yesterday, which I was planning to buy like last 2 months. This device doesn't have a direct connection via WiFi. Only option to connect via BT and it decides when to establish WiFi. But, it is a disappointing process. 

It is not working correctly. I did first connection for live view photo shots and display on mobile app was almost 2 seconds late than what the device catch. And I even couldn't open the menu for file transfer. The second and other connection try was unsuccessful. I no more can pair devices. Already tried unpairing and deleting pair history both from X-E3 and mobile. 

Is it all same at your devices. How can it be worse on X-E3 than X-T20? 

 

 

[DavidOC]

On 12/25/2019 at 4:12 AM, nohackmove said:

Hi, 

Last weekend, I joined a workshop which is established by Fujifilm shop at my local area. I do that to have experience with provided similar mirrorless machines with multiple choices of lenses. At the event, I used an X-T20. The device has WiFi connection to remote app. And live view mode and file transfer speed was quite enough. I enjoyed using it.

After that I purchased an X-E3 just yesterday, which I was planning to buy like last 2 months. This device doesn't have a ………

……… it all same at your devices. How can it be worse on X-E3 than X-T20? 

 

 

Hi,

I also have an X-E3 as well as recently purchasing an XT-2 and with both of these I have found the download process using the app on my phone to be hit and miss. Sometimes they connect and generally only after a few attempts, just as happens with my X70. When I use the app, I often have to repeatedly add the relevant camera to the application’s list that is located in the drop-down menu at the top left corner of the screen. All cameras have the issue of changing the image file name to a random set of numbers and letters which do not retain any type of sequence. 
I use an iPhone 7 with the IOS up to date and the latest version of the Fujifilm app. I would be curious to know if the issue exists for Android versions. 
As regards other methods of downloading,  I will always download my photos to my computer and this always works without issue. The proper file name is always retained. I work on a Mac and if I use the application ImageCapture linking directly by usb to the camera it will work as it should. If I remove the card from the camera and insert it in to the computer’s SD slot or use a card reader then it works fine as well. 
As far as I can see, the phone app is the only method that causes an issue so I only use it occasionally if I need to forward an image immediately. 

[Stephen Patterson]

Hi everyone. I have the same issue with file name changing with the fuji remote app after doing raw processing /convert and transfer in the camera and sending via app.

Files sent on this app to iPad or iPhone come out with ridiculously long file name of letters and numbers . However the original proper file name stays on the SD Card .

Just contacted fuji .

Regards

Stephen Patterson

[Stephen Patterson]

I seem to have the answer to keep the original  IMG no . It works if you import images to app . Those are the fingernails . After importing close fuji app . Re open app then click on the photo symbol top right hand corner next to menu . This brings all images up . Select image and then press send / upload symbol bottom right hand corner . This will send it to iPhone options email etc or save to photos .

This method keeps the original img no and stops the long no with about 30 letters and numbers . Hoorah 😃 

Regards

Stephen

[jlmphotos]

I get the same type filenames, but I don't use the app to import.  However, I DO LOVE THE APP especially now that I can use it with the 100s and G50r