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fredrik

Black screen after firmware update

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I updated my X-T3 from its shipping firmawe (probably 1.0 or similar) to the latest version 3.01.

The camera restarted and everything works except that I get no image through the lens on the EVF or screen on the back. All data (sutterspeed etc) are shown a usual and I can se old images from the memory on both screens. The camera can even focus on objects – but they are not visible to me. 

I turned on/off. Removed the battery. Reseted both the "Shooting Menu" and the "Set up reset" but still no image. Tested different lenses. And tried different settings in the menu. But nothing seems to work. 

Any suggestions? Thanks!  

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It looks like this... just as normal but no image. Just pitch black instead.
But since the camera focus on different objects – the camera can the what I am pointing it at. Somehow it is just not showing the image on either screen. 

Pressing the Display / Back button just toggles the different versions. 
View mode also works as normal, but no image in the EVF either.

 

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On 10/10/2019 at 2:51 PM, fredrik said:

It looks like this... just as normal but no image. Just pitch black instead.
But since the camera focus on different objects – the camera can the what I am pointing it at. Somehow it is just not showing the image on either screen. 

Pressing the Display / Back button just toggles the different versions. 
View mode also works as normal, but no image in the EVF either.

 

Did you open the camera and check if you can see the sensor? the shutter might be jammed and thats why you got this back screen. if not you could also try re-installin the update again might work. if not just send it back to fuji 

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