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XH1 battery grip showing empty battery icon

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Good day x users.. 

The left side battery in my XH1 battery grip shows an empty red icon on my camera knowing that my batteries are fully charged. 

I have reattached and cleaned the connectors of the grip and reset all the settings in my camera, and still the L side battery is showing empty an empty icon. I have had re installed v 1.2 firmware update considering if it may affect the empty battery. I have tried swapping the batteries but none of these are helping. All batteries that I'm using are original fujifilm batteries. 

Any idea what could this be?

Thank you

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