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HeatherJ

Unable to claim cashback for X-T3

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I agree with you Heather, I don't think for one moment that a company such as Fuji would want to miss lead or disappoint new or existing customers. There were problems with links on their website but it was resolved pretty quickly.

I'm going to enjoy my new camera and I have faith that the promotions will be honoured. 

Cheers

david

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Hello all.

I thought I'd just come back with a quick postscript

Yesterday, when >30 days had passed since I bought an 80mm XF Macro and a 100-400mm XF zoom, I entered fujifilm-connect both to register these lenses and then to enter my cashback claim (€450 - not insignificant!). I had some trepidation in starting out, based on past experience.

 

Well...the system seems to function admirably! No longer any need to upload photos of serial numbers, or copies of the "specific offer". Just select the lens model, enter the s/no, and upload the dealer's receipt. 2 minutes.

All right, I haven't actually been PAID yet. But...I received claim numbers, & a link on which I can track progress (still "processing claim"). And I've no reason to think it won't work as hoped for.

So...take a bow, Fujifilm! House put in order, I think - as well as making fine cameras and lenses. Now, if they could just do something about the constant rain...

Thanks to all for your support and help. Happy photographing, and I hope Santa will deliver some wanted bit of Fuji-gear for this festive season.

Heather

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Thanks for the update, Heather. All sounds good. And congratulations on buying the 80mm macro and the 100-400: as you will have discovered, they're both stunning lenses - I reckon they're up there with the very best of the full-frame competition. Happy shooting!

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Ah, thank you very much, dfaye!  Yes, indeed, those are fabulous lenses, and the camera itself is fabulous. I will stay with them for the remainder of my life, I believe.  Thanks, and happy shooting to you and all, too.

Heather

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