Strange situation with the battery

[verysame]

When I turn off my camera, the moment I'm going to turn it back on it doesn't work, it seems the battery are completely drained.

If I remove the battery and I insert it back, then the camera turns on.

This happens with the battery fully charged and I'm using an X-E2.

I have the feeling the battery compartment needs some maintenance: any tips?

[bergat]

have you tested the camera with another battery?

[verysame]

8 hours ago, bergat said:

have you tested the camera with another battery?

Yes, same result.

[bergat]

Yes contacts may be dirty. 

[verysame]

What's the best way to clean them up?

[bergat]

Methyl alcohol

Edited October 15, 2018 by bergat

[verysame]

Thank, bergat,

I'll try that.

[nimzof]

I had the same issue with Xt3, I removed battery grip and the camera "woke up". It hasnt happened again since the new firmware update

[remeife]

I have this problem with my xt2 but not with the new xt3

[VancouverJack]

That is so weird. I am experiencing the exact same problem with my X-Pro2. I thought it was the battery then quickly reslised it wasnt as I have 3 and they all have the same problem. There was no issue previously and they would normally last several hours before I needed to swap one out. What changed? Just before I went on holiday, I updated the firmware to the latest. This was the first time I used the camera after that update. The batteries would work fine until I switched the camera off!  I read the manual and made some adjustments to try conserve power. It appears to be connected with EVF in some way as, when I switched that off, it returned to normal. Now, one of the great draws of th X is the EVF, so I am hoping Fuji will recognize this and provide a fix. 

[verysame]

11 hours ago, nimzof said:

I had the same issue with Xt3, I removed battery grip and the camera "woke up". It hasnt happened again since the new firmware update

Glad the firmware worked out. BTW, I don't have a battery grip.

11 hours ago, remeife said:

I have this problem with my xt2 but not with the new xt3

I did the cleaning yesterday with some very, very little vinegar using a cotton swab, then a second pass with the alcohol.

First tests were promising. I'll know better in the next few days.

[verysame]

So, it seemed to work until I took it outside, then the issue happened again.

This is very frustrating. When it happened with the first camera I thought was simply bad luck, but 3 out of 4... I love Fuji, but now I'm not sure I will buy their cameras anymore.

[Lord William]

i have the same problem on my xh1.. my batteries are fully charged but on the left battery, it's showing an empty red icon on the battery grip.

any idea how to solve this?