Jump to content

Fuji Connect

Chas

By Chas
in Fuji X-T2 / Fuji X-T20

 Share

Recommended Posts

Mike G Experienced

Mike G

Posted
Posted

Is this for something new you have bought?

 

I have registered my stuff via fujifilmxworld.com, but I have heard that Fuji connect is the way of the future. Certainly I can’t find a link to it? Maybe Fuji UK hasn’t got the memo yet! It took them ages to recognise an X-T2 VPBG!

Link to post
Share on other sites
Chas Apprentice

Chas

Posted
  • Author
Posted

Here is the text of the email

 

A very important change to our warranty registration process for digital cameras and lenses comes into effect today, 5 April 2018. Following feedback from our customers we are proud to launch FUJIFILM Connect – a website that lets FUJIFILM X Series and GFX system photographers register their equipment for warranty, arrange repairs and provides you with everything you need to know as a Fujifilm owner, in one place.

The new FUJIFILM Connect website will replace our existing online warranty registration form. If you have already registered products that are still within the warranty period for your country of purchase, don’t worry, this remains unaffected and you will still be eligible for the remaining warranty. However, we recommend that you create a new account on FUJIFILM Connect and upload details of your existing Fujifilm kit and receipt for safe keeping. If you purchase any new digital camera equipment in the future, you will need to register this on FUJIFILM Connect for warranty purposes.

FUJIFILM Connect will be replacing the current FUJIFILM X World website which is due to close on 30 April 2018. If you have taken advantage of the free 5GB cloud storage on FUJIFILM X World, we strongly recommend that you create a backup of these images as soon as possible.

Register at FUJIFILM Connect now by visiting

www.fujifilm-connect.com

Link to post
Share on other sites
Mike G Experienced

Mike G

Posted
Posted (edited)

Thanks Chas, I have managed to sign up for this new site, had to go down the forgotten password route! But of course it won’t let me register all of my stuff, which is bloody frustrating, especially as the site doesn’t say why!

Edited by Mike G
Link to post
Share on other sites
dfaye Enthusiast

dfaye

Posted
Posted

I had a similar email (I'm also in the UK). Mine had a link in it to set a password for the new Connect site. I hit the link, set a password and - the screen went blank. It must be a glitch. I closed the screen, went to the main FujifilmConnect site and found that I had in fact been logged in. My profile page was pretty bare: they hadn't carried over any information except my name and the last few items I'd registered for warranty. I'm interested to hear, Mike G, that it won't allow you to register all your stuff - so I won't even try! I have, however, gone to the old FujifilmXWorld site and printed off my full equipment list for safekeeping before they close that down. It's useful to have all the purchase dates and serial numbers in one place. Let's hope that the new site does eventually turn out to be an improvement!

Link to post
Share on other sites
Mike G Experienced

Mike G

Posted
Posted

dfaye, yes I agree, please note Connect is asking you to post a proof of purchase when you register an item!

 

Some of my gear was already there and I registered a few more but it won’t let me register my 1.4 & 2 TCs annoyingly it’s not telling me why!

Link to post
Share on other sites
dfaye Enthusiast

dfaye

Posted
Posted (edited)

I went back (when will I ever learn not to fight with wonky websites!) and tried to add to my profile two items that are still within the warranty period (it already had a few items there, including the X-H1 that I registered on FujifilmXWorld last month, but not the 80mm macro that I first registered in January or my X100F that I'd registered late last year). At first it appeared to let me add these two items on the registration page and upload the pdf proof of purchase, but when I hit the green button to enter the new information I got the white screen. And, yes, the info hasn't been registered. I'm assuming this is because these items had already been registered on the old FujifilmXWorld site - but if it's stopping people register newly-bought gear, that's crazy. 

 

In legal terms, though, I believe the warranty has to be honoured as long as one has valid proof of purchase to prove the gear is within the warranty period, irrespective of whether it has been registered on Fuji's website. It's not as if Fuji are offering anything over and above what the law already provides for.

Edited by dfaye
Link to post
Share on other sites
Chas Apprentice

Chas

Posted
  • Author
Posted

Well it seems there is a simple answer to this problem. You have to upload a copy of the receipt for your items. I was uploading files that were too big in size. Once i uploaded pdf's of around 200kb the system works. Why they don't tell you there is a maximum...... :angry:

Link to post
Share on other sites
dfaye Enthusiast

dfaye

Posted
Posted

Useful info, Chas; thanks. It does, however, appear to have accepted my pdf files of around 3.2Mb for the items that were already listed and which just needed the images of the receipts to be added. I think I'll give it a few weeks to settle down before I try again to load my two in-warranty items that aren't listed. (And, of course, it may actually be set up to NOT accept items that were already listed on the old FujiilmXWorld site: but it would be nice if they told you...)

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing

  • Similar Content

  • Posts

    • LBAbrams
      pocket wizard and XT5?

      By LBAbrams · Posted

      Has anyone successfully used pocket wizards with an XT5? I cannot get it to fire.  Do Fujis and pocket wizards get along? Thanks in advance for your wisdom on this, kind readers!
    • George_P
      Transfer X-T5 for PC wi fi...

      By George_P · Posted

      Grzegorz, Go to the Networking Setting in your camera menu (the last one at the bottom - unless you have a My Menu then that is the last one). There, go to Network Setting and choose the SSID (name) of your WiFi network, type in the password, choose "SET". If you have a functioning DHCP server on your network, the camera should get its IP address (and Subnet_Mask and Gateway). If not, you can enter these manually. It is a little tricky, there will be some zeros already here, move the cursor after the zero and use DEL to delete it and make space in the input fields for your own correct values. If you do not know what to enter, have a look at values in the network settings of your computer and use the same except for the IP address, try some fairly higher number, hopefully you hit an unused one. Usually the values would be something like IP: 192.168.1.188, Subnet Mask: 255.255.255.0, Gateway IP: 192.168.1.1  or something like that, take clues from your computer. The camera and computer must be on the same network. Then in Connection Mode on the camera, choose Wireless Tethering Fixed. And half-press the shutter to exit the menu and get in shooting mode. The red LED should be blinking. If you can look at your network devices, e.g. on your router, you should see the camera there. You can see check the camera settings in the camera menu in the INFORMATION item of the Network Setting menu to see the MAC address of your camera and look for it in the list of devices on your network.  Then use the tethering in your software, e.g. in Capture One. The camera may not show immediately, take a shot and then it should show in the list of available cameras. Good luck. Report back how did you fare.  PS If you have a Windows machine, you need to have Bonjour installed and running. Macs have it.
    • grizzski
      X-T30 II Eye Sensor + LCD Image Display viewmode not working

      By grizzski · Posted

      Hey all, I just got my first camera. The X-T30 II. It seems the Eye Sensor + LCD Image Display view-mode is doing the exact same thing as just the Eye Sensor view-mode setting. Any ideas why this is or what's supposed to be happening? Firmware Version: 2.04
    • George_P
      Problem with multi exposure on XT5

      By George_P · Posted

      What GordW said. You have to put the drive mode dial to "S" - Single Frame. If you have it on CL, CH, BKT or Panorama (or HDR), the Multiple Exposure option will be greyed out in the shootng menu. On my X-T5 it works in RAW + JPG and also in JPG only. When Multiple Exposure is switched on, the image quality cannot be set to RAW only. If it was set to RAW only before switching Multiple Exposure On, image quality defaults to RAW+Fine. The result is JPG. After each shot press MENU/OK and after the last one press DISP/BACK.  
    • N.Rio
      black and white (open thread)

      By N.Rio · Posted

      Springtime is coming to the Norwegian fjords.  X-E4 with XC 15-45

      Welcome, dear visitor! As registered member you'd see an image here…

      Simply register for free here – We are always happy to welcome new members!

×
×
  • Create New...