Have I damaged my Xpro2 sensor?

[Matt P]

Hi everyone. New to the forum. I have been using Fuji cameras for just under 3 years now. I currently shoot with an Xpro2 which I adore.

 

Today I was cleaning the sensor with eclipse fluid and swabs. I noticed these marks appeared and gave a couple more goes with the fluid and swabs but do not seem to be able to remove the marks. I'm hoping it's not permanent damage. Has anyone seen this before? Thanks in advance for any guidance!

 

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[milandro]

Sorry, but It looks like you did damage the IR filter. They look like scratch marks ( they are very angular and there is a stripe too any liquid drying on it would have left round shaped patterns not so angular)

 

The last possible resort is trying the gel (carefully use the correct one ) but I think that you might have to send this to have the IR filter replaced, in which case, before you do have it repaired, see how much it will cost.

Edited May 15, 2017 by milandro

[fugu82]

You may also want to contact Eclipse. I have used Eclipse on a lot of [Canon] sensors and never saw anything like that.

[Matt P]

Hi Milandro, thanks for the reply. Well, I'm sending it off to Fuji for a repair estimate. 2-3 weeks just to look at it, ouch, and they wouldn't give me any info on how much parts cost over the phone, so I have no idea what the cost of the repair might be. Fingers crossed I guess!

[Matt P]

Hi fugu82, maybe I'll give that a shot. I'll look their info up now.

[BlueVespa]

If I have learned anything from cleaning medical implants, it is that "spots" tend to be water or oil based. A spot that can't be removed by Eclipse may come right off with a drop of water on a swab. Sometimes window cleaner.

Try at your own risk of course but I definitely would!

[Matt P]

Hi BlueVespa, I took your advice and tried some other techniques for removing the marks. Nothing worked, so I have sent it off to Fujifilm. Fingers crossed that it's not a super expensive repair. I've read great things and terrible things about Fuji's service department. I'll post the results so that if anyone else is having the same problem it may be useful information.

[BlueVespa]

Sorry it didn't work out. To me, it doesn't look like scratches but some sort of residue. Either way, best of luck to you!

[milandro]

if it were residue it wouldn’t have sharp edges also the shape of this would have changed in subsequent attempts ( wet, dry cycle) 

[Matt P]

I agree that it doesn't look like scratches. When tilted back and forth in a good light source, there's no indication of actual surface damage that would be typical of a marred surface. I also agree that it doesn't look like oil or other residue, and certainly didn't behave like it. I wonder if it's something under the surface between the layers on top of the sensor? Could it be pressure induced?

 

I suppose Fuji will have to tell me. I assume they've seen it before, I can't be the first person who's experienced this. Normally I would hold on to an item longer and try to figure it out myself. I'm usually quite adept at delicate work with my hands, but my camera is something I just can't live without, and the more time I spent pondering the longer it would take to ship and fix. A fuji service rep quoted 2-3 weeks after arrival just to look at it. Oof!

[milandro]

pressure marks between two smooth surfaces like glass always show as a circular pattern with newton rings.

 

This was actually the way in ancient time lens were ground precisely placing two glass surface onto one another ( convex and concave) and grinding where the newton rings show.

 

If this were smudges the would change place if you clean again.

[Paul Reading]

What happened, how much did it cost to repair?

[milandro]

last time OP was here was in May 2017

[bergat]

Ah....to know it