Fujifilm X-T5 is so bad

[Anh Vinh Râu]

I bought a Fujifilm X-T5 to use for my service photography. But in fact, the quality is not as they advertise

Although I use red label XF lenses for this machine, the image quality is too bad, not sharp. The AF-C system, eye - face tracking of the X-T5 is very poor, often out of focus and is my nightmare every time I go home after the photo shoot to check the image on the computer. I lost a lot of customers because of the poor image quality that Fuji X-T5 brings

Will there be a firmware update as soon as possible to fix these problems? I'm considering changing to ZF because I really don't trust Fujifilm equipment

[BobJ]

I don't get any of those problems. There is something wrong with your camera

[desparoz]

I also get none of the problems you experience. You should get your camera checked out.

[George_P]

X-T5 is a very good camera, I don’t have any issues with it and it takes great images. I would not change it for anything else that is available now, for me it works just fine. Fuji lenses are fantastic lenses.

What FW version are you on ? 

[Kozlok]

Either your camera or lens is defective or you could be setting something incorrectly.  What level of experience do you have with photography?  ILC cameras like an XT5 assume the operator is skilled, and the settings allow for a wide variety of choices. If you aren't familiar with settings and modes, it's quite easy to take bad photos with a good camera. You should become familiar with your camera before accepting paid work. 

For example, one setting is Focus Priority vs Release Priority. When set for release priority, the camera will take a photo as soon as you press the button. If it's set to focus priority, the camera will not function the shutter until focus is confirmed. If you set AF+MF to ON, then you get release priority, even if the camera is set to focus priority. There are many other modes that affect how the autofocus behaves. Continuous vs single vs manual mode, face detection, pet detection, etc. 

Another problem is if your shutter speed is too slow, the image will appear blurry even if it is focused correctly.  If the ISO is too high, the image will be blurry even if everything else is correct. If you choose the wrong aperture, your images can be blurry. 

For one of your images that is "bad", maybe post it here with EXIF data so we can offer advice?

 

Also, maybe watch this video

 

Edited June 5 by Kozlok