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X Raw Studio doesn't recognize X-T3 Camera


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The camera is on USB RAW CONV./BACKUP RESTORE, and the timer for auto shutting down is off. The battery is fully charged, and Windows recognizes the device - however, X Raw Studio says "Waiting for Camera". It does, however, read and import the RAF files from the SD Card on the PC. Any tips? I tried turning on the camera before connection, while connected, with the program closed and with the program already opened. Any tips?

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