Eye Sensor won't switch to LCD from EVF

[louhamilton]

I was hoping someone may have an idea before I try to reset the camera.

 

I have always used the Eye Sensor setting and it has worked without issue.

 

This Christmas I switched to just LCD because I let me wife and mother-in-law take a few pictures. I noticed that the flash stuck (before I handed it to them to use) and would not flip up by itself. I needed to put my fingernail in the gap to help it open. Coincidentally, when I switched it back to Eye Sensor mode, the camera no longer switches to the LCD. It stays on Eye Sensor. Also, EVF + Eye Sensor does not seem to turn off the EVF. I can see into it when I hold it at arms length.

 

Is there an issue with my camera? I keep it in an ONA bag when not in use and I don't remember it hitting anything and definitely not falling.

 

I have tried cleaning the sensor, but that did nothing.

 

BTW, the LCD works fine if I turn it to that setting.

 

Thanks,

 

-Lou

Edited December 30, 2016 by louhamilton

[Mike G]

Try pressing the "Disp/Back" button to scroll through the screen options!

 

Why on earth did you think cleaning the sensor would do anything to help!

 

You might also consider a reset!

[George_P]

Mike, Lou probably meant the eye (cheek) proximity sensor near the viewfinder, not the image sensor. Nice hat, Lou. What camera ? Try a reset, sorry there is nothing else I can think of. Good luck with this, Lou. All the best for the coming year to both of you.

[Mike G]

Yes indeed! Cycle through the VF modes using the view mode button on the right hand side of the VF!

 

Happy new year you as well, George

Edited December 30, 2016 by Mike G

[louhamilton]

Yes, I meant the eye sensor, not the image sensor.

 

Sorry, I thought that I said the model. I have the X-T10. 

 

I have scrolled through the VF options, but nothing. A reset did not even help.

 

Looks like a call to Fuji is next.

[George_P]

I have an X-T10 myself. Sorry to hear that. I hope they'll fix it for you quickly. Let us know.

[Doug Pardee]

Check the shooting mode dial. EVF+Eye Sensor only works in S, CL, CH, BKT1, and BKT2 modes. In ADV1, ADV2, Multiple-exposure, and Panorama modes it leaves the EVF on.

 

No, I have no clue why that is.

 

However, normal Eye Sensor mode should switch between EVF and LCD in all shooting modes.

Edited January 1, 2017 by Doug Pardee

[louhamilton]

Spoke to Fuji Tech Support. They want me to send the body in for warranty work.

 

Shipped out today.

 

They said about 2 weeks until shipped back as an estimate. I should have a definitive date by the end of the week.

[hakeem.adjie]

Hi Lou, is there any update on your fuji cameraa status after being brought to fuji tech support? Mine looks like having tje same issue as yours.. Thanks

[louhamilton]

Hi, Hakeem.

 

I successfully sent in the body for warranty work.

 

I don't have the work order in front of me, but I remember that they replaced the entire top portion of the camera. I had it back in less than 2 weeks. Maybe 10 days or so.

 

Camera has been working fine ever since.

 

Thanks!

[Chris Hutcheson]

Just came across this as I recently started having problems with my XT-2. Solution was to remove the eye cup and clean the sensor, which is directly below the eye viewfinder lens.

[West Adam]

Check this out.

Mine is XT100 and I encountered the same issue.

Problem solved. ^^

[atogi]

HI. I'm having the same problem with xt3

[Olaf W.]

Did you check the linked thread above? In many cases the problem is a result of dirt or dust on the EVF sensor. In sone cases a slightly misplaced eyepiece.

[Mark J]

I borrowed a TX-3 from my brother and I couldn't get the LCD screen to work.  He kinda just said "oh that...yeah I don't know whats wrong with that.  I took a good hard look at the thing and realized the little sensor at the bottom of the view finder that the cam uses to tell when your face is there against the camera was packed with dust!  When I dug it out with a Q-tip the display fired right up.  My brother owes me a beer now.

[Archiebald Bunker]

I had this same issue and tried to insert a thin transparent film between the glass and eyecup, but no luck.

..but blowing compressed air from a can worked. There was no visible dust/dirt in front of the sensor, but maybe there was some dirt between the glass and the eyecup that got blown away.. who knows, but now it works.

[domon]

I just blew with my mouth at the bottom part of a viewfinder few times then power cycled a camera - and it worked!

No longer see the issue that was annoying me for the last few months  

[lorenz]

On 1/18/2024 at 11:52 AM, Archiebald Bunker said:

I had this same issue and tried to insert a thin transparent film between the glass and eyecup, but no luck.

..but blowing compressed air from a can worked. There was no visible dust/dirt in front of the sensor, but maybe there was some dirt between the glass and the eyecup that got blown away.. who knows, but now it works.

omg thanks Archiebald, i cleaned with alcohol and water and whatever i could get my hands on, the glass was super clean but it still did not work. now i blowed on it and voila it works again!! I can not believe it, there really has to be a problem with dirt somewhere between the parts. thanks a bunch.

[alkemyst]

Hi everyone,

I just wanted to take a moment to say a huge THANK YOU for sharing this solution—it truly saved the day for me!

I have an X-E4, and for a couple of years, my viewfinder sensor had been stuck. I’d tried cleaning it multiple times with no success. Finally, following the advice here, I decided to give it a shot by blowing on it (as hard as I could, using my mouth). I cleaned the sensor with alcohol both before and after blowing.

I’m happy to report that it worked perfectly, and my viewfinder sensor is now functioning again!

Thanks so much for sharing this fix—your help is greatly appreciated!