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Rear command dial does not work for speed adjustments

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The rear command dial of my XT-2 is faulty. I move the dial right and left and I have to keep a small pressure for the camera to respond and more or less be able to adjust speed.
The camera is out of warranty now. My questions for the forum are:

Have you experienced a similar situation?

Is this repairable? If is, anywhere you recommend?



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