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I received my new X-S20 yesterday and was very excited to start using it. As I am new to mirrorless and indeed Fuji I decided to keep things simple and leave the camera in auto for my first test.  Having used the camera for about 20 mins  having taken about 60 photos I was presented with the overheating warning. I am currently awaiting a call from Fuji to confirm if I have a wrong setting somewhere.  I am aware that overheating can occur on mirrorless cameras but I was stunned that it should happen after only 20 mins of taking stills

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Hi, same thing here,

I'm completely new to Fuji, i was just navigating the machine for half an hour, when a yellow warning of overheating showed up 😞 I'm having this cold feet sensation...

Hope this is the machine just settling in.

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I spoke with Fuji who have suggested making changes to the auto sleep modes so that the camera shuts down when not being used.  They also suggested pulling out the lcd screen slightly to help with airflow.  I am going to try the auto sleep settings but I’m not convinced they are going to help if taking a reasonable number of photos within half an hour.

I have ordered an alternative brand to test as a possible change.  However I was very impressed with the images I was getting from the camera so I’d like to keep it if I can solve the heat issue.  

I hope you manage to sort yours too.

 

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Fuji has released a new cooling fan for the X-S20, which the higher end X-H2S camera can use.  It can attach to the camera and provide cooling while your using the camera.  It’s called the FAN-001 cooling fan, and it attaches to the back of the camera body when the screen is flipped out, and serves as an active cooling system for the camera to prevent overheating.  They retail for $199.99. 

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I love the new X-S20 but the overheating is a big problem for me. Seems like the fan settings in the menu only concern the video part of the camera. I really hope that Fujifilm solves the problem in the firmware updates. A camera that only can take 30-40 pictures before it overheats is no good for me. I am on holyday, and the new Fujifilm x-s20 is the only camera I haw with me. 

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Same here!
 
I bought the Fujifilm x-s20 few days ago and I am trying it out since but only for photos.
Friday around 15:00 I was out taking pictures for around 20 minutes in the sun (30+ C) and shadow and I got that little yellow icon and the message: CAMERA IS APPROACHING STANDARD TEMPERATURE LIMIT or something like that. Saturday evening it happened again, this time i was not in the sun!
I never got this problem on Canon or Panasonic! And I was not filming, just taking pictures.
Is it possible that some of x-s20 models have the problem and others not?
How long can I continue taking photos with that warning on? I am shooting events and I can not rely on something like this. I like the image coming from this camera very much but this overheating from only taking pictures is something that I never heard of.
Any advice will be welcomed.
Tomorrow I am calling my retail shop to ask more about this.
Thank you!
 

 

 
 
 
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I am facing the same issues as you guys. :(

New to photography and Fujifilm. Received my X-S20 on 20 July.

Charged it up and the next day, I was figuring out the menu page. After 15 minutes, the yellow temperature warning light came on. I  thought it was strange. Googled it and read that it could be due to excessive use of the menu.

Tried shooting with it the following day. Only stills. The camera was on all the time. I was toggling between viewfinder and LCD, and the temperature warning comes on after about 20mins. (I felt I was using it normally, but is this an incorrect use of the camera?)

Anyway, I was intentional about the tests after and logged my use. On the average, for stills, it lasts about 20mins. For video, shot 4k, ambient room temp in about 30°C: yellow warning after 10 minutes, red warning light about 5 minutes after. Camera  shuts down after 15mins.

I love using the camera and really want to have fun experimenting and enjoying it. However, this rapid overheating warning issue is really a bummer and is restrictive.

Have to be really mindful when shooting stills (my friend told me that I can't constantly check my shots). This means it is also impossible for me to record a subject for a video interview (usually lasts at least 1/2 an hour), or experiment with ideas such as time lapse videos.. 

If anyone has any experience or advice, would be greatly appreciated.

For those of us having this issue, I hope we can have it sorted. Thanks guys!

Edited by Lion City Fuji
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On 7/23/2023 at 11:16 PM, Alecu Berbecu said:
Same here!
 
I bought the Fujifilm x-s20 few days ago and I am trying it out since but only for photos.
Friday around 15:00 I was out taking pictures for around 20 minutes in the sun (30+ C) and shadow and I got that little yellow icon and the message: CAMERA IS APPROACHING STANDARD TEMPERATURE LIMIT or something like that. Saturday evening it happened again, this time i was not in the sun!
I never got this problem on Canon or Panasonic! And I was not filming, just taking pictures.
Is it possible that some of x-s20 models have the problem and others not?
How long can I continue taking photos with that warning on? I am shooting events and I can not rely on something like this. I like the image coming from this camera very much but this overheating from only taking pictures is something that I never heard of.
Any advice will be welcomed.
Tomorrow I am calling my retail shop to ask more about this.
Thank you!
 

 

 
 
 

Hi there, may I know if you have any feedback from your retailer? I also have the same issue of the temperature warning indicator coming on too soon, for stills (yellow warning about 20min) and video (shuts down after about 15mins)

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  • 11 months later...

Hi,

I'm Andrea , im italian, I bought an S-20 and upgraded immediately the device to firmware 3.0.

Yesterday i've tested it during golden hour shooting only stills, after some minutes i started to get some warning and then the device shut down.

I know can happen in case of prolonged video recording, i was suprised to experience that, is the first time having to manage overheating issues while shooting photos, I'm 55 years old and i have/had a lot of cameras from different brands.

I also observed some evf lagging.

My guess is that having to process "film simulation recipe" can overload the processor , is better to activate "natural live view" and give up to the recipe preview ? Are there other setting that can impact ?

Can this be related to the last firmware ?

Thank's in advance for answering.

 

 

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  • 3 weeks later...

Anyway,fuji Need remuve hot software protection. And software  througt volt resspect temp. Company make this for not have many camera broken tò send back in guaranty. This camera not are good for country live in hot weather 

Edited by mapoett
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  • 9 months later...

Hi All,

Im planning to purchase XS20, and I heard the over heating issue. 

XS20 users still facing the over heating issue after upgrading to the latest firmware? 

Isthe over heating happening only on video or will get the same warning while taking pictures or applying simulations or navigating via menus??

Im from India and we are having hot climate here (around 30-35), so kindly suggest whether I can proceed with XS20 or not. 

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