Jump to content

Cannot preview Images taken on XT5


Leigh

Recommended Posts

I have the XT3 and just started using an XT5. My normal workflow is to preview my images on my ipad in the Files app before importing to Lightroom. Files from the XT5 only show up as icons with the file number and size data. No thumbnails and no ability to view the images. I tried previewing in Lightroom instead. The same thing happened in preview mode. Icons only and no images. I could import the files into Lightroom and see the images that way, but I have no idea what I'm importing until it opens. As you can imagine, this is not a viable workflow. Anybody besides me experience this? It's the weekend, so I can't reach Fuji support.

Link to post
Share on other sites

https://support.apple.com/en-us/HT213267

Apple has not yet updated their file system(s) to support viewing X-T5 raw files in the Finder / Files app. Some third party apps which rely on Apple’s background processes will not show the files either.

Usually this does not take a terribly long time to get fixed, but it does depend on Apple getting around to doing that. You might drop them a line.

Link to post
Share on other sites

2 minutes ago, jerryy said:

https://support.apple.com/en-us/HT213267

Apple has not yet updated their file system(s) to support viewing X-T5 raw files in the Finder / Files app. Some third party apps which rely on Apple’s background processes will not show the files either.

Usually this does not take a terribly long time to get fixed, but it does depend on Apple getting around to doing that. You might drop them a line.

I spoke with Apple support yesterday and they acted like deer in the headlights and eluded it was a Fujifilm issue. Do you suppose Adobe is the same in regards to not being updated to support the XT5 files in Lightroom?

Link to post
Share on other sites

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Adobe does say the X-T5 is supported in newer versions of Lightroom, but I do not know if that is only for the desktop versions of LR, Adobe may rely on Apple’s os for the iPad version.

I think you will find large corporations tend to point fingers at each other as to who is at fault, and eventually a fix is sent out. Apple has, in the past, waited to release camera support updates until they release an update that supports a lot of new cameras at the same time. 

Edited by jerryy
Link to post
Share on other sites

12 hours ago, Leigh said:

I have the XT3 and just started using an XT5. My normal workflow is to preview my images on my ipad in the Files app before importing to Lightroom. Files from the XT5 only show up as icons with the file number and size data. No thumbnails and no ability to view the images. I tried previewing in Lightroom instead. The same thing happened in preview mode. Icons only and no images. I could import the files into Lightroom and see the images that way, but I have no idea what I'm importing until it opens. As you can imagine, this is not a viable workflow. Anybody besides me experience this? It's the weekend, so I can't reach Fuji support.

The XT5 images are supported by Lightroom on the iPad - the only place you will see the blank square is when you are importing from the Photos app which doesn't support the XT5. Once the files are imported into Lightroom from Photos you will see them. Apple takes a long time to support new Fujifilm cameras - X-H2 isn't supported yet either (and of course compressed raws aren't supported from any Fujifilm X series camera).

Link to post
Share on other sites

4 hours ago, Greybeard said:

The XT5 images are supported by Lightroom on the iPad - the only place you will see the blank square is when you are importing from the Photos app which doesn't support the XT5. Once the files are imported into Lightroom from Photos you will see them. Apple takes a long time to support new Fujifilm cameras - X-H2 isn't supported yet either (and of course compressed raws aren't supported from any Fujifilm X series camera

Link to post
Share on other sites

Greybeard thank you so much for your response. I went back and realized I had not tried uncompressed files in Lightroom. I had tried both in the Apple Files app, but not LR. I tried the uncompressed after your response and all is good. I can see previews!!! THANK YOU!!! You ROCK!!

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Content

  • Posts

    • Has anyone successfully used pocket wizards with an XT5? I cannot get it to fire.  Do Fujis and pocket wizards get along? Thanks in advance for your wisdom on this, kind readers!
    • Grzegorz, Go to the Networking Setting in your camera menu (the last one at the bottom - unless you have a My Menu then that is the last one). There, go to Network Setting and choose the SSID (name) of your WiFi network, type in the password, choose "SET". If you have a functioning DHCP server on your network, the camera should get its IP address (and Subnet_Mask and Gateway). If not, you can enter these manually. It is a little tricky, there will be some zeros already here, move the cursor after the zero and use DEL to delete it and make space in the input fields for your own correct values. If you do not know what to enter, have a look at values in the network settings of your computer and use the same except for the IP address, try some fairly higher number, hopefully you hit an unused one. Usually the values would be something like IP: 192.168.1.188, Subnet Mask: 255.255.255.0, Gateway IP: 192.168.1.1  or something like that, take clues from your computer. The camera and computer must be on the same network. Then in Connection Mode on the camera, choose Wireless Tethering Fixed. And half-press the shutter to exit the menu and get in shooting mode. The red LED should be blinking. If you can look at your network devices, e.g. on your router, you should see the camera there. You can see check the camera settings in the camera menu in the INFORMATION item of the Network Setting menu to see the MAC address of your camera and look for it in the list of devices on your network.  Then use the tethering in your software, e.g. in Capture One. The camera may not show immediately, take a shot and then it should show in the list of available cameras. Good luck. Report back how did you fare.  PS If you have a Windows machine, you need to have Bonjour installed and running. Macs have it.
    • Hey all, I just got my first camera. The X-T30 II. It seems the Eye Sensor + LCD Image Display view-mode is doing the exact same thing as just the Eye Sensor view-mode setting. Any ideas why this is or what's supposed to be happening? Firmware Version: 2.04
    • What GordW said. You have to put the drive mode dial to "S" - Single Frame. If you have it on CL, CH, BKT or Panorama (or HDR), the Multiple Exposure option will be greyed out in the shootng menu. On my X-T5 it works in RAW + JPG and also in JPG only. When Multiple Exposure is switched on, the image quality cannot be set to RAW only. If it was set to RAW only before switching Multiple Exposure On, image quality defaults to RAW+Fine. The result is JPG. After each shot press MENU/OK and after the last one press DISP/BACK.  
    • Springtime is coming to the Norwegian fjords.  X-E4 with XC 15-45

      Welcome, dear visitor! As registered member you'd see an image here…

      Simply register for free here – We are always happy to welcome new members!

×
×
  • Create New...