New X-T5 freezing when pressing display button

[JoseDiaz]

Hi!

 

I just got my new X-T5 and seems like whenever I press the display button the camera freezes and stops responding. Not even turning the camera off works and I have to remove the battery.

Does anyone know a way to fix this? Or anything that might cause this problem?

The firmware version is the 1.00.

 

Thanks!

[KenMcD]

What do you mean by the 'display button'?  Do you mean the Menu/OK button, Disp/Back button, or the Play button?

It could be something to do with card compatability or a card error if it's the latter.  Useful to know what the cards are, whether you formatted them in camera.  I might not know the answer but someone else might

[pat020282]

@KenMcD should be right. I had that with my X-T3. A not supported SD card was causing the issue.

[karzi]

I have the same issue. 

 

Camera freezes during normal shooting and Play button is pressed.

Firmware 1.01 shooting on a listed compatible card that has been tested clean using h2test

 

 

[karzi]

On 12/20/2022 at 7:53 PM, JoseDiaz said:

Hi!

 

I just got my new X-T5 and seems like whenever I press the display button the camera freezes and stops responding. Not even turning the camera off works and I have to remove the battery.

Does anyone know a way to fix this? Or anything that might cause this problem?

The firmware version is the 1.00.

 

Thanks!

Jose, any update with your issue?

My camera is back to Fujifilm for them to identify the problem. 

[Bernard van Driel]

I noticed that after i installed the 1.01 firmware the camera creates a black screen for 2-3 seconds mentioning "Storing" . He handles the photo correctly but 2-3 seconds i can not see a thing. this was not the case before the upgrade. he also creates a raw file of almost 75mb......am i the only one having this issue ?

[newbieeee]

I just took my new T-X5 out of the box and it froze after I took my first picture. No matter what button I pressed, the screen was frozen on the picture. I even turned it off and the screen was still frozen. I had to take out the battery.

Same issue was replicated when I press the playback button or zoom into the picture during playback. I am trying to find some answers online but how infuriating. I already had to return to my camera store today because the first one had an internal crack on the screen.