XT30 issue: saves blank/black pictures only

[Karma Schinken]

Hello everyone, my camera started acting up a week ago saving more and more blank pictures (100% black) and I don't know how to fix the issue. In the beginning 4 pictures out of 10 were blank but now every pic is blank.

I tried different lenses (obviously without lens cap), different SD Cards and batteries. Resetting the camera didn't help and formatting the SD-Cards didn't work either. The Firmware is updated.

LCD Screen and shutter button work normally but in every light condition/manual/auto the camera only saves black pictures.

What could the issue be? Anyone else experiencing similar problems?

Thanks in advance, Michele.

[Olaf W.]

You should post your settings (aperture, ISO, shutter speed).

[Karma Schinken]

9 minutes ago, Olaf W. said:

You should post your settings (aperture, ISO, shutter speed).

Hi Olaf, thanks for your reply. Unfortunately any setting gives the same result, same goes with different lenses.

Any idea?

[Olaf W.]

Might be a problem with the shutter itself. 

[reivajfh]

Hi, 

I have experienced the same.. all the sudden many many of the pictures are totally blank and there is no way to get anything from them. Its interesting they are around 26MB in size for the raw file (different pics, different size, so it is not all just black), so it wrote something in the file, but I wonder what could be causing that.
I wonder if it is the memory card which it is damaged?? No idea.
Have you got any solutions for it?

Thanks in advance.

[JerseyCanadian]

     Following this post. Same thing here. If you look real hard you can see there is an image. But almost totally black or grey with no image.

 

[Olaf W.]

Take a look at the EXIF data of the files, they might give a clue to the actual settings of the camera during the shots. 

[Alaaf]

Hey!
I had the same problem last year in November. I send it to fuji service and they replaced the front part of the camera. As I got it back, everything worked fine for me.

Then at the beginning of March the cam showed up with "turn off and on the camera" combined with a shutter sound. I send it back again. They replaced the motherboard without to charge. But as I received it, the camera couldn't read the aperture from the lens. So back to fuji again and they replaced the upper part of the cam. Last weekend I tried the cam and what's wrong again? The sensor between LCD and EVF doesn't worked. I called the service and I send it back again. Currently I'm waiting for a new X-T30 from the service. 

These are my experience with the problem of this thread and something more. Hope you'll have more luck!

Best regards

Edited April 27, 2023 by Alaaf